Central Research

Central Research

Leading provider of management, financial, and IT services for government and commercial clients.

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Industry
Business Consulting and Services
Company size
287 people
Headquarters
Lowell, AR +1 more
Founded
2002
Type
Privately Held

For 20+ years, Central Research, Inc. (CRI) has proudly served government agencies to help solve operational challenges—so programs can stay focused on mission success. Selected by the U.S. Department of Education as a Federal Student Aid loan servicer, CRI is known for trusted service to the citizen. We deliver large-scale capabilities and mission support for highly regulated environments, combining deep domain knowledge in public-facing programs and financial services along with operational excellence, integrity, and cybersecurity. From business process outsourcing to omnichannel contact center services and digital-first IT solutions, we add value and flexibility to government programs, helping them scale and build capacity. By embracing digital service delivery and investing in staffing development and retention, we improve customer experience to help public programs build trust, engagement, and measurable mission outcomes.

Program Management Support Freedom of Information Act (FOIA) and Privacy Act (PA) Support Data Analysis Information Technology Professional Services Financial Solutions Acquisition Support Cybersecurity Contact Center Support and Customer Experience (CX) Solutions

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