USAN

USAN

Powerful Innovation. Exceptional CX.

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Industry
Software Development
Company size
231 people
Headquarters
Norcross, Georgia +4 more
Founded
1989
Type
Privately Held

USAN's tailored offerings enhance your CX strategy and extend the power of Amazon Connect, evolving and scaling your business's approach to customer experience. With over 30 years of contact center expertise, we bring a wealth of knowledge to deliver innovative, secure solutions designed for robust, omnichannel customer interactions. As an AWS Partner with the Amazon Connect Customer Competency and a Strategic Collaboration Agreement (SCA) with AWS, our commitment is to empower your enterprise with tools and insights to foster deeper customer relationships and drive exceptional service delivery. From strategic consulting to technology offerings to managed services, we're dedicated to guiding you through every stage of the CX journey, ensuring your solutions are as dynamic and forward-thinking as your customer's demand.

Customer Engagement IVR ACD Dialer WFM Agent Desktop Multichannel Communications Call Center Performance Software CXCloud Amazon Connect and AI

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