Data Analyst, Benefits Data Source (Night Shift)
WTW · Taguig, Metro Manila, Philippines
Financial Services · 10,001+ employees
About the role
The role involves processing client submissions and maintaining the BDS Knowledge Base to support global HR and benefits benchmarking. Responsibilities include validating data accuracy, interpreting plan documents, and managing survey questionnaires.
What they look for
Requirements
A bachelor's degree in mathematics or business is required, along with proficiency in Microsoft Office. Candidates should possess strong analytical skills, attention to detail, and the ability to collaborate with global teams under tight deadlines.
Full description
Benefits Data Source (BDS), a dedicated Center of Excellence team, which sits within RIC, is a global leader in helping our clients with their bench-marking needs as it relates to employee benefits. The BDS team’s objectives are to (i) lead product and intellectual capital development; (ii) maintain a market-leading global HR and benefits bench-marking proposition; and (iii) support local and global efforts of participating stakeholders.
The Role
- Learn and understand the HR/benefits landscape of assigned countries by maintaining contents of BDS Knowledge Base.
- Process client submissions and pre-population requests through checking of completeness and accuracy of data, preparing and sending validation queries, interpreting plan documents and client answers, and coordinating with stakeholders (e.g., client, GSS, H&B, GBM) via email or phone calls.
- Adhere to all approved process documents/SOPs, workflows, templates, and training materials.
- Effective understanding and use of the various tools and platforms in the collection, processing and reporting of data.
- Manage and maintain the quality of survey questionnaires by reviewing content and ensuring the survey is aligned with the current country benefits provisions, logging questionnaire changes on a timely manner, and coordinating with local country champions on necessary updates.
- Coordinate and collaborate with the team on a daily basis to ensure quality and timeliness of work though sharing of ideas and best practices.
