Field Service Engineer, Data Center Operations
Apple · Shanghai, Shanghai, China
Computers and Electronics Manufacturing · 10,001+ employees
About the role
The Field Service Engineer is responsible for deploying and maintaining servers and infrastructure in global data center locations. They will coordinate with internal teams to sustain solutions and drive innovative methodologies for data center operations.
What they look for
Requirements
Candidates must have 4+ years of experience in a data center environment and hands-on expertise with copper and fiber cabling. The role requires the ability to travel internationally up to 60% of the time and proficiency in both English and Chinese.
Full description
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! In this role you will focus on developing and sustaining solutions through communication and coordination with Apple Data Center teams and Business Groups to help deliver a solid infrastructure and services to meet global business objectives. We seek a self-starter, visionary team player with strong infrastructure cabling capabilities to drive standards as well as innovative methodologies to achieve these objectives who likes to travel to locations worldwide.
Description
The Data Center Operations (DCO) group is looking for a Field Service Engineer. The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in our remote locations globally.
Minimum Qualifications
Experience with DC operational tasks, including rack sizing, equipment installation and decommissioning. Ability to sit, stand, bend, stoop, push, pull, reach and lift as required on a continuous basis with items that can weigh up to 34 kg. Hands-on experience with various copper and fiber cabling structures. Excellent communication skills, both verbally and written In both Chinese and English. Ability to travel domestically and internationally up to 60% of your work schedule.
Preferred Qualifications
Capable of independent problem-solving and self-motivated. 4+ years’ experience or related experience in a data center environment. Strong communicator at all levels with excellent oral and written skills to a variety of audiences. Ability to build and grow relationships and collaborate with other teams. Prior experience in DC operations, supply chain, and DC construction. Experience with DCIM tools. Possess a global perspective with the ability to understand and work effectively in a culturally diverse organisation. Ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.
