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System Analyst (Mandarin Speaker) - Kosambi

J&T Cargo Special capital Region of Jakarta, Java, Indonesia

Freight and Package Transportation

3 h ago
system-analyst Junior (0-2 yrs) Full-time Indonesia
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About the role

The System Analyst will analyze warehouse operational processes, identify system improvements, and coordinate with IT teams and vendors. They will also act as a liaison for Mandarin-speaking stakeholders, conduct UAT, and provide training and support to warehouse users.

What they look for

System Analysis Warehouse Management System Logistics Operations Mandarin SQL Database Management User Acceptance Testing SOP Development System Documentation IT Support Business Requirements Gathering Data Accuracy System Integration Problem Solving Communication

Requirements

Candidates must hold a bachelor's degree in Information Technology or a related field with 1-2 years of experience in system analysis or WMS support. Fluency in Mandarin is mandatory, along with basic SQL knowledge and strong analytical skills.

Full description

Job Description

  • Analyze warehouse operational processes and identify system improvement opportunities
  • Gather and document business requirements from warehouse users and related departments
  • Coordinate with China HQ teams, IT teams, and vendors regarding system development, enhancement, and troubleshooting
  • Act as liaison between local warehouse operations and Mandarin-speaking stakeholders
  • Monitor Warehouse Management System (WMS) performance and ensure smooth daily operations
  • Conduct system testing (UAT) and support system implementation projects
  • Create SOPs, system documentation, and operational reports
  • Provide training and system support for warehouse users
  • Ensure data accuracy and system integration between warehouse operations and related platforms

Requirements

  • Bachelor's degree in Information Technology, Information Systems, or related field
  • Minimum 1–2 years experience as System Analyst / WMS Support / IT Support
  • Familiar with Warehouse Management System (WMS) and logistics operations
  • Fluent in Mandarin (spoken) is mandatory
  • Able to communicate and coordinate with Mandarin-speaking teams
  • Basic SQL/database knowledge is preferred
  • Strong analytical, communication, and problem-solving skills
  • Willing to work in warehouse environment

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