Data Analyst, Clinical Operations

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on leading complex, mission-critical programs and building high-performing teams? Join Leidos QTC Health Services and help lead a program that directly supports the wellbeing of military families every day.

Leidos QTC Health Services is seeking a Clinical Operations Data Analyst to support contract operations, dashboards, recurring reporting, ad hoc analysis, data integrity, and stakeholder support across programs and business functions. In this role, you will provide analytical, reporting, and operational support across multiple contracts and initiatives, with emphasis on Military OneSource, NAVAHCS, and other rural health care programs. This role gathers, validates, analyzes, and translates data into actionable insights that support program execution, performance management, and decision-making.

Primary Responsibilities:

• Cross-Contract Data Analysis and Reporting

• Collect, validate, analyze, and report operational, clinical operations, provider network, utilization, and performance data across multiple contracts and initiatives

• Compile and extract data from multiple systems and sources to support recurring, monthly, quarterly, annual, and ad hoc reporting

• Develop, maintain, and enhance dashboards, scorecards, and other reporting tools used by program teams and leadership

• Translate business needs into clear reporting solutions and present analytical findings in a concise, decision-ready format

• Military OneSource Support

• Provide analytical support for Military OneSource Task Order 6, including Non-Medical Counseling operations, provider network performance, utilization trends, and service delivery reporting

• Monitor counseling volume by service branch, region, modality, provider, participant population, and referral source

• Track provider demand, network capacity, onboarding progression, readiness status, and other indicators that affect access and performance

• Support performance measurement against contractual service levels, appointment availability, timeliness standards, and related requirements

• NAVAHCS and Rural & Federal Health Initiatives

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• Support Northern Arizona VA Health Care System and other rural health care initiatives through recurring reporting, operational analysis, and ad hoc analytics

• Monitor program utilization, outreach performance, access trends, and other indicators relevant to rural care delivery

• Assist in identifying service gaps, emerging risks, and opportunities to improve access, efficiency, and participant experience

• Provide reporting support for special initiatives, pilots, and growth opportunities as assigned

• Quality, Compliance, and Data Integrity

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• Support quality management activities through analysis of case review findings, documentation compliance, audit results, participant feedback, and provider performance trends

• Validate incoming data for completeness and accuracy, perform routine quality assurance checks, and investigate discrepancies

• Maintain documentation of reporting logic, business rules, and data definitions to support consistency and repeatability

• Identify recurring issues and recommend corrective actions or process improvements

• Operational and Stakeholder Support

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• Prepare data and supporting materials for Monthly Status Reports, leadership briefings, customer deliverables, and government reporting requests

• Partner with Program Management, Operations, Provider Network, Quality, Credentialing, Finance, IT, Business Intelligence, and other teams as needed

• Support user acceptance testing, report enhancements, and training related to reporting tools or client-facing applications when needed

• Provide reliable follow-through on multiple assignments and adapt priorities in a fast-paced environment

Required Qualifications:

• Bachelor’s degree in Data Analytics, Statistics, Business Analytics, Information Systems, Public Health, Healthcare Administration, or a related field, or equivalent experience

• 4+ years of experience in data analysis, operational reporting, healthcare analytics, government contracting, or a related field

• Advanced Microsoft Excel skills and experience with Power BI, Tableau, or similar business intelligence platforms

• Experience querying, cleaning, and analyzing large datasets; familiarity with SQL, Power Query, or comparable tools is preferred

• Strong analytical, critical thinking, problem-solving, written, and verbal communication skills

• Ability to translate complex data into meaningful operational insights and to manage multiple priorities independently

Preferred Qualifications:

• Experience supporting Federal healthcare, human services, behavioral health, or rural health programs

• Experience supporting contract reporting, SLA monitoring, and performance management

• Knowledge of provider network operations, quality assurance, credentialing, or case management workflows

• Experience working with operational dashboards, recurring report production, and government or customer-facing deliverables

• Ability to collaborate effectively across program, operational, technical, and financial teams

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.