Health IT Technical Writer

PMdigital.ai is looking for a Health IT Technical Writer to join our growing team. The work will be performed primarily in a remote/virtual environment but may require on-site activities at IHSC Headquarters in Washington, DC on an as-needed basis, as determined by the Government.  

Summary: Performs substantive technical-writing, documentation, editing, content-development, and knowledge-management work supporting Health IT implementation, sustainment, governance, operations, training, and user understanding. The Technical Writer develops and maintains clear, accurate, standardized, audience-appropriate technical and operational content. 

Duties and Responsibilities 

• Develop, write, edit, format, and maintain technical, operational, program, training, governance, and user documentation. 
• Develop standard operating procedures, work instructions, user guides, reference materials, technical reports, process documentation, manuals, knowledge articles, and similar work products. 
• Translate complex technical, clinical, operational, and program information into clear content appropriate for intended audiences. 
• Review source information, interview subject-matter experts, gather requirements, and independently develop documentation from available technical and operational information. 
• Standardize document structure, terminology, formatting, and content to improve consistency, readability, usability, and maintainability. 
• Review and edit Contractor-prepared documentation for clarity, accuracy, completeness, grammar, organization, consistency, and compliance with applicable templates, governance, security, accessibility (Section 508), and records-management requirements. 
• Develop diagrams, process flows, tables, graphics, or other explanatory content as appropriate. 
• Maintain version control for Contractor-prepared documentation, use Government-approved document repositories, and support document-review and approval workflows in accordance with applicable records-management and security requirements. 
• Maintain documentation inventories, revision histories, and content-status information. 
• Support implementation, training, change-management, transition, knowledge-transfer, and sustainment activities through development and maintenance of required documentation. 
• Coordinate documentation activities with applicable technical, clinical, program, training, cybersecurity, data, and operational stakeholders. 

Required Knowledge, Skills, and Abilities 

• Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments. 
• Excellent writing, editing, grammar, organization, and information-structuring skills. 
• Ability to translate technical subject matter into clear material for technical and nontechnical audiences. 
• Proficiency with common document-development, collaboration, publishing, and content-management tools. 
• Ability to manage multiple documentation products and revisions simultaneously. 
• Experience with healthcare, Health IT, Federal IT, or similarly complex regulated environments is preferred.