SMS group Inc

Technical Sales Engineer

SMS group Inc Pittsburgh, Pennsylvania, United States

Machinery Manufacturing · 501-1,000 employees

6 h ago
solutions-engineer Mid (2-5 yrs) Full-time United States
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About the role

The Technical Sales Engineer manages the full lifecycle of technical service orders, from processing customer requests and creating quotations to sourcing parts. They serve as the primary point of contact for the Technical Service Division and provide support to both end customers and the internal sales department.

What they look for

Technical sales Order processing Quotation preparation Technical drawing interpretation Sourcing parts Customer service Communication Report writing Microsoft Office SAP ERP CAD Material conversion Organizational skills Attention to detail

Requirements

Candidates must possess either a two-year technical degree with two years of business experience or a bachelor's degree in engineering with two years of applicable experience. Proficiency in interpreting technical drawings and materials of construction is required, along with strong organizational and communication skills.

Benefits

Medical coverage Dental coverage Vision coverage Paid vacation Paid holiday time 401k with company match Training Tuition reimbursement program

Full description

Summary

The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us!

Who we are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

www.sms-group.us

What you'll do

  • Serve as the point of contact for Technical Service Division orders.
  • Process customer requests for quotations in accordance with pre-determined company metrics and procedures.
  • Creating RFQ’s and sourcing parts through approved vendors.
  • Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.
  • Provide strong support for end customer and SMS Sales Department.
  • Perform other duties as assigned or requested.
  • Business travel approximately 10%.

What you'll need

  • A two-year technical degree combined with two years of business experience OR:
  • A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
  • Bi – Lingual is a plus (German, Italian or Spanish)
  • Strong organizational skills and attention to detail.
  • Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
  • Required to interpret materials of construction and material conversions.
  • Excellent communication and customer service skills.
  • Ability to write reports and correspond with customers.
  • Proficiency in Microsoft Office software.
  • CAD preferred but not required.
  • Experience with SAP/ERP system is preferred.

What we offer

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What we do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.

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