Business Process Analyst (Raw Material & Spare Parts Planning)

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Responsibilities

Raw Material & Spare Parts Planning (Primary Focus)

• Define, build, and document the scope, workflows, and SOPs for a new North America raw material and spare parts planning function

• Own North America spare parts inventory planning — safety stock, reorder points, and replenishment cadence for service and field support

• Build tracking tools/dashboards for spare parts availability, aging/obsolete inventory, and stockout risk (Excel/SAP)

• Partner with Master Scheduling, Procurement, and Field Service to align parts supply with service and warranty demand

• Identify and resolve gaps between SAP data and physical raw material/spare parts inventory

• Set target inventory and reorder policies for critical and long-lead parts with Purchasing and Manufacturing

• Coordinate with EMEA/APAC/LATAM counterparts on global parts strategy and escalate cross-regional constraints

• Report to leadership on parts health metrics, risks, and process maturity as the function develops

Operations Project Management (Secondary / As Assigned)

• Take on Operations Transformation and other cross-department projects from the Operations Project Portfolio as capacity allows

• Scope objectives, activities, dependencies, budget, and risk for assigned projects; track status and escalate issues

• Assist other Project Managers on deliverables as needed

Qualifications

• Bachelor’s degree in supply chain, Business, or related field, or equivalent experience

• 5+ years in raw material, spare/service parts, or inventory planning in a manufacturing or field-service environment

• Comfortable with ambiguity — able to build process and documentation from scratch, not just follow an existing playbook

• Working knowledge of SAP or comparable ERP/MRP (SAP IBP/GUI a strong plus); advanced Excel, VBA a plus

• Strong process-documentation/technical-writing skills; general project management ability for secondary project work

• Ability to influence across all levels and global regions; self-starter, organized, continuous-improvement mindset

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.