Onboarding Project Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Onboarding Project Manager based in the United States.

This role offers the opportunity to become a key partner for clients by guiding them through successful onboarding experiences and helping them launch impactful digital solutions. You will manage multiple projects, collaborate directly with customers, and ensure their goals are translated into effective marketing outcomes. Working in a remote and dynamic environment, you will combine project management, digital marketing expertise, and customer relationship skills. The position requires strong organization, communication, and problem-solving abilities to deliver a seamless client journey. You will have the opportunity to work across multiple digital services, including websites, reputation management, local listings, and social media solutions. This is an ideal opportunity for someone who enjoys client interaction, technology, and creating measurable value for customers.

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Accountabilities: The Onboarding Project Manager will oversee the customer onboarding process from start to finish, acting as the main point of contact and ensuring clients successfully adopt and maximize the value of digital marketing services.

• Serve as the primary contact for clients throughout the onboarding journey, building strong relationships and ensuring a positive customer experience.

• Manage multiple concurrent onboarding projects, coordinating timelines, priorities, and deliverables through completion.

• Work with new customers to understand their objectives, preferences, and business needs when launching websites and additional services.

• Guide clients through the setup and adoption of digital marketing solutions, ensuring they understand available features and capabilities.

• Update and customize customer websites using WordPress and Elementor-based tools.

• Collaborate with internal teams to ensure projects are delivered efficiently and meet client expectations.

• Identify opportunities to improve customer satisfaction and maximize the value of products and services.

• Provide clear communication, timely updates, and proactive solutions throughout the onboarding process.

Requirements:

The ideal candidate has experience in digital marketing, project coordination, and customer-facing roles, with strong technical confidence and the ability to manage multiple priorities effectively.

• 2+ years of experience in digital marketing or a related field.

• Strong proficiency with WordPress; experience with Elementor is preferred.

• Experience managing projects, timelines, and client deliverables.

• Strong organizational skills with excellent attention to detail.

• Exceptional written and verbal communication skills.

• Ability to explain complex topics clearly and simply to clients.

• Strong interpersonal skills and a customer-focused mindset.

• Comfortable working directly with clients and building trusted relationships.

• Ability to prioritize tasks, manage multiple projects, and meet deadlines.

• Friendly, proactive, and solution-oriented approach to problem-solving.

• Ability to work independently while collaborating effectively with remote teams.

• Knowledge of common internet technologies and confidence learning new software platforms.

• Experience using Google Suite or Microsoft Office tools.

Benefits:

• Competitive salary range of $1,600 - $2,000 USD per month.

• Fully remote work opportunity.

• Flexibility to work from anywhere in Latin America.

• Opportunity to work with diverse clients and digital marketing solutions.

• Dynamic environment with exposure to websites, social media, reputation management, and online growth strategies.

• Opportunity to develop project management, customer success, and technical skills.

\nHow Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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