Associate Project Manager II

We are seeking an entry-level, analytically-oriented Associate Project Manager to join our team! Our ideal candidate is someone who thrives in a fast-paced and dynamic environment, and takes initiative to seek out information, knowledge, and development, proactively. They are a resourceful problem solver who is savvy with technology and finds effective and efficient solutions to complex client problems. The Associate Project Manager is a true self-starter who deals well with uncertainty and ambiguity. Lastly, they are a proven team player who puts the success of the team first.

Responsibilities include (but are not limited to):

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials

• Support the Services Delivery project team in:

• Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions

• Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client

• Accurately and completely documenting all requirements and participating in internal and external specification review meetings

• Assisting with client review meetings of IRT specifications and supporting documents, making any required updates

• Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones

• Managing the cross-functional project team’s schedule and task assignments

• Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT

• Providing protocol-specific support to the client and support team after go-live

• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed

• Provide system training to end-users using in-person meetings, web meetings, and user manuals

• Provide telephone and email support to system users globally

• Travel to client sites to attend meetings and conduct user training sessions

• Perform other related duties as required

Requirements:

• Bachelor's degree (in life sciences or computer science preferred)

• At least 2 years of experience in a similar role

• Interpersonal and communication skills

• Time management and organizational skills

• Analytical thinking ability

• Creative problem-solving ability

• Attention to detail

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