About the role

Lead UX project teams to create human-centered digital solutions while managing product vision and project timelines. Mentor and nurture a team of designers while building cross-functional partnerships to ensure consistent design quality.

What they look for

UX Design Product Design User Research Interaction Design Wireframing Prototyping Human-centered Design Design Thinking Agile Methodology Team Management Mentoring Project Management Visual Design Strategy Stakeholder Management

Requirements

Requires 8+ years of UX design experience with a strong portfolio demonstrating expertise in web, mobile, and e-commerce. Must possess deep knowledge of human-centered design principles and proven experience in team leadership and project management.

Full description

Sr Manager, Lead Designer UX

Lead User Experience Designer (Sr. Manager Level) Location Newton, MA

At Panera we believe that good food can bring out the best in all of us. We love the role that food plays in people’s lives, and we work hard to create interactions that elevate the experience of ordering, eating, and sharing it. We’re looking for a Product Designer to join our team of designers, prototypers, collaborators, bakers and craftspeople. We embrace vulnerability - we’re unafraid to make mistakes, own up to them, and do it differently next time. Healthy debate? Bring it on - we love it as much as we do hunting down the research and analytics we need to crack that next brilliant UX solution. Most importantly, we support each other, and we like working together.

Responsibilities

Lead UX project teams to bring human-centered design to the forefront of our
digital solution creation process
Help articulate a product vision, scope projects, and work with product owners
and other partners to scope build out realistic project timelines
Identify new product ideas and opportunities and drive the workstreams forward without supervision
Lead teams to visualize and iterate design concepts at project-appropriate levels of fidelity
Develop, conduct and analyze user research and use insights & data to help drive forward product vision
Provide deliverables based on research, i.e. User Flows, Sitemaps, Wireframes,
Prototypes, Lo-fi, and Hi-fi Mockups
Break down large workstreams into smaller projects and delegate appropriately
Manage and utilize resources across projects
Ensure company vision is conveyed through consistent design
Organize and present designs and projects to all levels of the organization
Evangelize work and UX comfortably to any level of the organization
Ideate, establish and help maintain a standardized UX process for creating
products based on user research and data
Manage and nurture teams of designers, supporting their autonomy, growth and
development
Build partnerships across teams, i.e. Design, Product, Engineering, and
Marketing to create consensus and drive alignment
Motivate team members to ensure high morale and high quality work output
Facilitate conversations to freely bring forth ideas and drive groups to to
consensus with best design input. Respect and encourages diversity of thought
and expression
Seek and encourage honest feedback. Comfort with delivering tough feedback
and critique to team in a kind and constructive way

Qualifications

8+ years UX Design (Web, Mobile, E-commerce) experience
A portfolio that demonstrates a strong understanding of UX and of beautiful,
intuitive, and thoughtfully crafted interactions across desktop, tablet and mobile
Expertise and ability to mentor in 3+ areas of the design practice (eg. Strategy,
Research, Interaction Design, Wireframing, Visual Design, etc.)
Expertise in Human Centered Design and Design Thinking principles
Ability to facilitate a high-morale, motivating team environment
Experience with Agile methodology
Experience mentoring and managing a team
Experience with project management strongly desired
Experience with development a plus

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Newton Support Center