Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

6 d ago
support-engineer Senior (5-10 yrs) Full-time India
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About the role

The Application Support Engineer acts as a software detective to identify and resolve issues within critical business systems. They are responsible for collaborating with teams, mentoring junior staff, and ensuring system stability through proactive monitoring and problem-solving.

What they look for

SAP FI S/4HANA Accounting Financial Accounting ERP Systems Troubleshooting System Analysis Root Cause Analysis System Upgrades Patch Management Configuration Communication Cross-functional Collaboration Stakeholder Management Mentoring System Performance Monitoring

Requirements

Candidates must have at least 7.5 years of experience in SAP FI S/4HANA Accounting and a 15-year full-time education. Strong technical proficiency in financial accounting processes and system troubleshooting is essential for this role.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to prioritize and address system issues efficiently. - Mentor junior team members to enhance their technical capabilities and problem-solving skills. - Monitor system performance and recommend improvements to prevent future disruptions.

Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting. - Strong knowledge of financial accounting processes and integration within enterprise resource planning systems. - Experience in troubleshooting and resolving complex application issues in SAP environments. - Ability to analyze system logs and error messages to identify root causes. - Familiarity with system upgrades, patches, and configuration changes in SAP FI S/4HANA. - Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

Additional Information: - The candidate should have minimum 7.5 years of experience in SAP FI S/4HANA Accounting. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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