UX Designer - AI
TOPdesk · Budapest, Central Hungary, Hungary · HUF 12M–HUF 16M/yr
IT Services and IT Consulting · 501-1,000 employees
About the role
The UX Designer will lead the design process for AI-powered features, from initial discovery and prototyping to final delivery. They will collaborate with cross-functional teams to ensure intuitive, accessible, and inclusive user experiences while maintaining design system consistency.
What they look for
Requirements
Candidates must have 5+ years of professional UX design experience and a bachelor's degree in design, HCI, or a related field. Proficiency in Figma, experience with design systems, and a proven track record of shipping AI-powered features are required.
Full description
Company Description
TOPdesk is an international software company in the field of service management with 800 employees in 8 countries and 5,000 customers worldwide. For our location in Budapest, founded in 2008, we are looking for a UX Designer to support our development team.
Your environment
As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platforms. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.
Job Description
- Rapid prototyping and refinement of new AI-powered concepts within our product (e.g. creation and governance of agents)
- Responsibility for the entire design process from initial discovery to final delivery
- Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
- Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
- Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
- Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed
- Validation and refinement of designs through feedback gathering, usability testing, and data analysis
- Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
- Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
- Contribution to raising UX maturity and improving design processes across the organization
- Continuous monitoring of emerging trends, tools, and best practices within the UX field
Qualifications
- You have 5+ years of professional experience in UX design (medior/senior capacity).
- You have a bachelor’s degree or vocational qualification in design, HCI, or a related field.
- You have shipped and measured the success of AI-powered feature from a human-centered design perspective
- You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma.
- You have experience working with or contributing to design systems.
- You can validate designs through research, usability testing, and feedback.
- You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers.
- You are proficient in English, ensuring clear communication across teams.
- You are passionate about accessibility, inclusivity, and solving complex design challenges.
- You have a proactive mindset and a drive for continuous improvement.
Additional Information
Are you interested?
Then we look forward to receiving your meaningful application, stating your salary expectations, using the following application form.
 
 
- Compensation: HUF 1.000000 - HUF 1300000 - monthly
