Customer Engineer, Database, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 10 years of experience in the enterprise software or cloud space.

• Experience with relational and NoSQL database technologies.

• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Experience helping customers design and build applications using open source or cloud-native databases.

• Experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.

• Experience with data migration strategies and moving large-scale production systems either in on-premise or data center environments or migration to cloud scenarios.

• Customer-facing pre-sales or professional consulting experience in the fields of data and information lifecycle management translating customer business needs into cloud centric solutions.

About the job:

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes, and use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Be a subject matter expert for one or more of the Google Cloud Platform (GCP) database portfolio like Cloud SQL, AlloyDB, and cloud-native databases like Cloud Spanner and Cloud Bigtable.

• Identify and qualify business opportunities, key customer technical objections, and develop a strategy to resolve technical blockers.

• Lead discovery workshops for customers to assess existing application environments to identify workloads and targets for moving to GCP databases.

• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.

• Curate and spread best practices on selling databases among accounts/account teams and elevate strategic mindshare with those accounts.