SBT Global, Inc.

Business Systems Analyst (SCM System Support) Korean Bilingual Required

SBT Global, Inc. Plano, Texas, United States · $95K/yr

IT Services and IT Consulting · 51-200 employees

8 h ago
Senior (5-10 yrs) Contractor United States
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About the role

The role acts as the primary point of contact for SCM system inquiries and ensures data integrity across various platforms. The analyst communicates business requirements to the headquarters development team and provides technical support to end-users.

What they look for

Supply Chain Management SCM Systems Data Analysis NERP Web Systems Database Structure System Interfaces Forecasting Allocation Channel Data Data Integrity Korean Bilingual Technical Support User Training Advanced Planning Systems

Requirements

Candidates must have at least 5 years of functional experience in Supply Chain Management and possess strong analytical skills. A bachelor's degree in an information management-related field and Korean bilingual proficiency are required.

Full description

Company Description

Contract Period: 1 yr.  

Work Hours: 09:00 AM ~ 18:00 PM

Pay rate: ~$7,920~/M DOE

Korean Bilingual Required

Job Description

Position Summary

A specialist to support SCM systems by communicating with business users, Headquarters in Korea and reviewing SCM-related data in NERP/Web Systems with fundamental knowledge of SCM processes, database structure and system interfaces.

 

Responsibilities:

The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.

Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes

Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team

Maintains data interfaces between SCM systems, and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

Qualifications

Requirements:

  • Able to analyze SCM related processes, data and understand data interfaces between multiple systems
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • 5+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
  • Advanced Planning system experience is a plus.
  • BS/BA or higher in information management-related field.

 

Special Skills:

  • Goal-oriented and self-motivated.
  • Bilingual (Korean) required
  • Candidate can use Gen AI such as Claude Chat, Cowork - plus
  • Candidate must have the ability to work independently or within a team environment.
  • Ability to multi-task and deliver high-quality work under tight deadlines is essential.
  • Ability to work in a fast-paced environment is required.

Additional Information

All your information will be kept confidential according to EEO guidelines.