KIP Application Support Engineer – Associate Consultant – MFT – KGS CH
KPMG Global Services · Bangalore, Karnataka, India
Business Consulting and Services · 10,001+ employees
About the role
The KIP Support Engineer provides Level 1.5 and Level 2 support for KPMG Insights Platform applications, including Azure services, SharePoint, and Power BI. The role involves incident triage, root cause analysis, and ensuring service stability while acting as a bridge between service desk and engineering teams.
What they look for
Requirements
Candidates should have 2-4 years of experience in application support with technical proficiency in .NET, Azure, and SQL. Strong knowledge of ITIL processes and experience with ITSM tools like ServiceNow are required for this role.
Full description
KIP Application Support Engineer –Consultant/Associate Consultant – MFT – KGS CH
Location: Bangalore (Offshore)
Support Window: 7 AM – 7 PM UK Time
Experience: 2-4 years
Grade: CON / ACON (SFIA Level 3–5 mix)
Role Summary
The KIP Support Engineer will provide Level 1.5 / Level 2 support across multiple technology layers of the KPMG Insights Platform (KIP), including .NET applications, Azure cloud services, SharePoint Online, and Power BI / Microsoft Fabric.
The role focuses on incident triage, troubleshooting, root cause analysis, and service stabilisation, acting as a bridge between L1 service desk and L3 engineering teams, ensuring high availability, SLA adherence, and operational excellence.
