Salesforce Architect

JOB TITLE: Salesforce Architect

EMPLOYER: AssistRx

DEPARTMENT: Architecture & DevOps

REPORTS TO: Senior Salesforce Architect

EFFECTIVE DATE: 01/28/2025

Summary: Salesforce Architects are responsible for designing and building custom applications on the Salesforce platform. They work closely with clients to understand their business needs, then use this information to design a solution that meets those needs in the most efficient way possible.

DUTIES AND RESPONSIBILITIES:

• Reviewing new technologies and making recommendations for their use in the company’s products
• Collaborating with other members of the team to ensure that the project meets its objectives
• Designing system architectures that support business processes and improve performance, scalability, security, and reliability
• Identifying opportunities to improve the way their organization uses technology products or services
• Recommending improvements to existing applications or developing new software to meet business needs
• Creating designs and prototypes to illustrate how new features or functionality will work
• Assessing potential security risks and recommending changes to mitigate those risks
• Working with other members of the development team to design and develop new applications or improve existing ones
• Developing and documenting technical specifications for new applications or upgrades to existing ones

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field
• 7+ years of Salesforce platform experience
• 5+ years in a Salesforce Architect or Solution Design role
• Salesforce Certification(s)
• Proven experience designing and implementing scalable and secure Salesforce solutions
• Experience leading end-to-end Salesforce implementation projects
• Experience in enterprise architecture, solution design, and systems integration
• Background in Agile/Scrum methodologies

COMPETENCIES:

• Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Honors a harassment-free environment.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Productivity - Completes work in timely manner; Strives to increase productivity; Works quickly.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and/or subordinates.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• While performing the duties of this job in a professional office environment, the noise level in the work environment is usually moderate, if applicable
• Specific vision abilities required by this job include depth perception and ability to adjust focus.
• Work may be performed in a traditional commercial office setting with standard office lighting and white noise, if applicable.
• Tight deadlines must be met with limited staff to support projects.
• Occasional evening and weekend work may be required.

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ACKNOWLEDGEMENT

I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position.