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Safaricom Telecommunications Ethiopia PLC

IT Business Analyst ( Internal/External)

Safaricom Telecommunications Ethiopia PLC Addis Ababa, Addis Ababa, Ethiopia

Telecommunications · 10,001+ employees

9 h ago Closes in 6d
business-analyst Mid (2-5 yrs) Full-time Ethiopia
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About the role

The position acts as a liaison between business and technical teams to shape products and services at a conceptual level. The analyst will work across support functions to ensure risks and constraints are captured and communicated before implementation.

What they look for

Business Analysis Software Development Lifecycle Agile Scrum Waterfall Technical Roadmaps Stakeholder Management System Design Enterprise Architecture Cloud Databases Telecoms VAS Charging CRM Digital Services

Requirements

Candidates must hold a degree in Science, Computer Science, Engineering, or a business-related field. At least 2 years of broad technical experience in areas such as databases, applications, infrastructure, and system design is required.

Full description

At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.

Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people.

Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future.

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