Manager, Enterprise Applications - Oracle Cloud and Salesforce

Responsibilities

• Lead the strategic direction, governance, and optimization of the enterprise applications ecosystem, including Salesforce, Oracle Cloud Financials, Oracle Cloud HCM, Payroll systems, and related business applications.
• Serve as the primary liaison between Technology and business functional system owners, including HRIS, Financial Systems, Payroll, and Commercial Operations teams, to align application strategies with organizational priorities.
• Partner with functional subject matter experts and product owners to develop and maintain application roadmaps that balance business requirements, technical capabilities, risk considerations, and long-term scalability.
• Provide enterprise-level oversight of application integrations, ensuring seamless data flow, system interoperability, data quality, and process continuity across platforms.
• Establish governance frameworks, decision-making processes, and standards that promote consistency, security, compliance, and effective lifecycle management across enterprise applications.
• Facilitate cross-functional prioritization of enhancements, upgrades, implementations, and optimization initiatives to maximize business value and resource utilization.
• Collaborate with business and technical stakeholders to evaluate new capabilities, technologies, and automation opportunities that improve operational efficiency and user experience.
• Coordinate major system releases, upgrades, and implementation activities in partnership with functional platform owners and external vendors.
• Serve as an escalation point for complex application issues requiring cross-system analysis, stakeholder alignment, or vendor engagement.
• Define and oversee enterprise application security standards, access governance processes, and data management practices in collaboration with functional administrators and technology teams.
• Ensure enterprise applications support audit, compliance, regulatory, and data privacy requirements through appropriate controls, documentation, and governance practices.
• Lead relationships with software vendors, implementation partners, and managed service providers, including contract oversight, licensing strategy, and performance management.
• Monitor application performance, adoption, and business outcomes, identifying opportunities to improve system effectiveness and return on investment.
• Provide leadership to internal resources, consultants, and cross-functional project teams supporting enterprise application initiatives.
• All other duties as assigned to meet evolving business needs.

Qualifications

• Education: Undergraduate degree in Information Technology, Computer Science, Business Information Systems, Management Information Systems, Business Administration, or related field required.
• Certification/Licensure: Salesforce, Oracle Cloud, PMP, ITIL, Agile, or other relevant enterprise application certifications preferred.
• Experience: Seven (7)+ years of experience leading, supporting, or managing enterprise business applications, ERP, HCM, CRM, payroll, or related technology platforms.
• Three (3)+ years of experience leading cross-functional initiatives, enterprise application programs, teams, vendors, or matrixed stakeholder groups.
• Demonstrated experience partnering with business system owners, product owners, and functional subject matter experts to define roadmaps, prioritize enhancements, and deliver technology solutions.
• Strong understanding of enterprise application architecture, integrations, data governance, security administration, and business process optimization.
• Experience supporting multi-platform ecosystems that include ERP, HCM, CRM, Financial, Payroll, or related enterprise systems.
• Demonstrated ability to influence decision-making and drive alignment across multiple business functions without direct ownership of all systems or resources.
• Experience managing software vendors, implementation partners, licensing agreements, and technology-related contracts preferred.
• Demonstrated discretion and confidentiality in handling and protecting sensitive information.
• Technical: Proficient with Oracle Fusion Cloud suite (HR/ERP/Finance), Salesforce, common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
• Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

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