About the role
The Project Manager will lead complex IT infrastructure, migration, and integration initiatives while serving as the primary client contact. They are responsible for driving end-to-end project delivery, managing cross-functional teams, and ensuring alignment with business objectives.
What they look for
Requirements
Candidates must have a minimum of 5 years of experience managing IT projects in client-facing environments with expertise in infrastructure and integration. A bachelor’s degree in a technology-related field is preferred, along with PMP certification and familiarity with Agile methodologies.
Full description
Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees.
Position Overview
We are seeking an experienced Project Manager to lead complex IT infrastructure, migration, and integration initiatives. This role requires strong technical acumen, strategic thinking, and the ability to lead cross-functional teams in delivering scalable, reliable solutions. The ideal candidate will serve as a trusted advisor to clients and ensure successful outcomes from initiation through delivery and beyond.
Key Responsibilities
- Serve as the primary client contact, building trusted relationships and aligning delivery with business objectives.
- Lead multiple infrastructure, migration, and integration initiatives across cloud, network, and enterprise environments.
- Drive end-to-end project delivery, from planning and execution through implementation and post-deployment support.
- Direct cross-functional teams, including internal stakeholders, vendors, and offshore resources.
- Manage priorities, risks, dependencies, and scope to ensure consistent and successful outcomes.
- Oversee change management and ensure alignment with stakeholder expectations.
- Apply SDLC and Agile methodologies to deliver efficient, high-quality solutions.
- Maintain clear communication with stakeholders through structured updates, planning sessions, and reporting.
- Optimize resource utilization across concurrent initiatives.
- Establish and enhance processes to improve delivery quality, scalability, and operational efficiency.
- Ensure comprehensive documentation and smooth knowledge transfer to support ongoing operations.
Qualifications
- Minimum of 5 years of experience managing IT projects in client-facing environments, with a strong track record in infrastructure, migration, and integration initiatives.
- Proven ability to lead distributed teams, including remote and offshore resources.
- Experience with cloud platforms, network infrastructure, and system integrations.
- Familiarity with project management tools such as Jira, Zendesk, Asana, or similar platforms.
- Strong analytical and problem-solving skills with a technical mindset.
- Excellent communication and stakeholder management abilities.
- PMP certification and understanding of Agile methodologies and concepts preferred.
- Bachelor’s degree in Technology, Computer Science, or a related field (or equivalent experience) is a plus.
- Experience in the Property & Casualty Insurance industry is a plus.
- Demonstrated commitment to quality, continuous improvement, and successful project delivery.
Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority
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