Senior Engineering Program Manager, Appl Music - ML & Infrastructure, Apple Services Engineering
Apple Cupertino, California, United States
Computers and Electronics Manufacturing · 10,001+ employees
About the role
You will lead complex, server-side engineering initiatives for music recommendation systems while managing foundational data infrastructure. This role requires driving successful delivery across cross-functional teams while navigating technical ambiguity and release cycles.
What they look for
Requirements
Candidates must have at least 7 years of experience as an Engineering Program Manager with a strong background in machine learning and distributed systems. A Bachelor's degree in Computer Science, Engineering, or a related field is required.
Full description
Apple Services is an exciting environment and a dynamic development organization. With customers around the world, we are a fast-growing marketplace for music, movies, TV shows, books, podcasts, and apps. We're looking for people who can partner with our Stakeholders and Engineering teams to ship complex, customer-facing music recommendation systems while also driving infrastructure-critical initiatives.
Description
You will bring deep technical domain expertise to drive server-side initiatives under tight release cycles, moving fluidly between ML experimentation and foundational data infrastructure work. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have more. You take responsibility; you feel a personal stake in the product you ship; you communicate responsibilities and scope clearly; you value integrity; you thrive in conflict; you know how things work; you work for the success of the entire Program Management team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgment; you keep your eye on the ball; you build strong relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; and you ship code which millions of customers will use.
Minimum Qualifications
7+ years work experience as an Engineering Program Manager Strong technical program manager with a proven track record in driving software development initiatives Knowledge of key technologies and systems involved in big data processing, machine learning, and distributed systems Demonstrated ability to manage complex dependency chains across multiple engineering organizations BS in Computer Science, Engineering or related technical filed or equivalent industry experience
Preferred Qualifications
Experience driving ML/recommendation system programs and data infrastructure initiatives including A/B testing frameworks, experiment design, GenAI, and interpreting ML model metrics to inform product decisions. Experience with privacy/compliance-gated engineering work including navigating privacy reviews & requests, and translating legal/compliance requirements into engineering timelines. Understanding of waterfall and agile project management methodologies Experience as an embedded EPM, directly supporting engineering teams by facilitating agile ceremonies (e.g., sprint and capacity planning) and managing release documentation Strong facilitation skills to drive complex, cross-functional, and comprehensive projects Exceptional verbal and written communication, including presentation skills to all levels of an organization Comfortable operating in extended ambiguity; able to drive urgency on infrastructure timelines without losing momentum on feature delivery Experience with establishing processes and/or team culture Passionate about protecting privacy while delivering key product insights Prior software development experience is a plus Experience in music industry a plus
