Analyst I, Product

I. Job Summary

Under supervision, the Product Analyst I supports Business, Product, Digital, and Project teams in delivering product enhancements, continuous improvement initiatives, and strategic business objectives. The role assists with product and business analysis activities including discovery, requirements gathering, backlog support, stakeholder engagement, documentation, testing coordination, and process improvement. The Product Analyst I works closely with Product Owners, Project Managers, business stakeholders, and Digital teams to develop foundational product and business analysis skills while contributing to product delivery and continuous improvement efforts across the Product organization.

II. Essential Duties and Responsibilities

Product Intake and Discovery

• Support intake discussions and discovery activities with business stakeholders.
• Assist in documenting business needs, opportunities, pain points, desired outcomes, and success metrics
• Assist with gathering information needed to evaluate proposed enhancements and initiatives.
• Support coordination activities with business, product, digital, and finance partners

Requirements, Backlog, and Product Support

• Assist with stakeholder interviews, discovery sessions, and requirements workshops.
• Document business requirements, user stories, acceptance criteria, process flows, and supporting artifacts.
• Support backlog refinement activities and maintain documentation in approved work management tools.
• Assist with requirements reviews and stakeholder feedback sessions.
• Support backlog maintenance activities and identification of incomplete or aging work items.
• Assist with User Acceptance Testing (UAT) planning, coordination, documentation, and business

Delivery and Stakeholder Engagement

• Partner with Product Owners, Project Managers, Digital teams, and business stakeholders to support project and product delivery activities.
• Assist with communication between business stakeholders and Digital teams. • Support issue resolution activities by gathering information, documenting concerns, and tracking follow-up actions.
• Participate in meetings and document key decisions, actions, and outcomes.
• Maintain documentation repositories and ensure project and product artifacts remain current.

Continuous Improvement and Product Enablement

• Support development and maintenance of templates, standards, and best practices.
• Participate in continuous improvement initiatives and process enhancement efforts.
• Support product planning, prioritization, and roadmap activities as assigned.
• Promote adoption of Product Team standards and ways of working.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree in Business Administration, Information Systems, Computer Science, Project Management, Engineering, or related field, or in lieu of degree,
• High School Diploma or GED (accredited) and four years of relevant experience
• No experience in Business Analysis, Product Analysis, Process Improvement, Project Delivery, or related field.

B. Preferred Qualifications

• Bachelor's Degree in Computer Science, MIS
• 2 years in Business Analysis, Product Analysis, Process Improvement, Project Delivery, or related field.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this on-site position is $ - $ . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus.

V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.