OT Delivery Manager

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Lead the future of Operational Technology

At South West Water, we're investing in the systems and technologies that keep essential water and wastewater services running safely, securely and efficiently for millions of customers.

We're looking for an experienced OT Delivery Manager to lead a team of Operational Technology Engineers responsible for delivering and supporting critical infrastructure across our operational estate. From SCADA and telemetry systems to PLCs, process control and communications technologies, you'll play a vital role in ensuring the resilience and performance of assets that underpin our services and support Critical National Infrastructure.

This is a fantastic opportunity for a technical leader who enjoys combining people management, service delivery, project execution and operational excellence.

What you'll be doing:

As OT Delivery Manager, you'll lead the delivery of Operational Technology services, projects and engineering activities across South West Water's operational environments.

Key responsibilities include:

• Leading and developing a high-performing team of OT Engineers

• Ensuring the availability, performance, resilience and security of critical OT systems

• Managing the delivery of OT projects and technical work programmes

• Supporting capital investment schemes and operational improvement initiatives

• Acting as an escalation point for complex technical and operational issues

• Driving compliance with cyber security, engineering governance and regulatory requirements

• Supporting CDM compliance and promoting a strong HomeSafe culture

• Managing suppliers and contractors to ensure safe, high-quality delivery

• Building strong relationships with operational and project stakeholders

• Identifying opportunities for continuous improvement and operational efficiency

What we're looking for:

You'll be an experienced leader with a background in Operational Technology, industrial automation, engineering or a related technical discipline.

• Leading and managing technical engineering teams

• Delivering OT, automation, engineering or infrastructure projects

• Managing operational support and project delivery priorities simultaneously

• Working effectively with senior stakeholders and operational teams

• Contractor and supplier management

• Risk management, governance and change control

• Developing and implementing safe systems of work

• Operating within a regulated or critical operational environment

Essential Qualifications

• HNC, HND, Level 5 qualification or equivalent experience in Engineering, Automation, Electrical, Instrumentation, Operational Technology or a related discipline

• Relevant technical apprenticeship, qualification or training

• Full UK Driving Licence

• Ability to obtain and maintain Security Clearance (SC)

Desirable

• IOSH, NEBOSH or SMSTS

• PRINCE2, APM or equivalent project management qualification

• ITIL Foundation

• OT Cyber Security certifications

• ICS, PLC or SCADA vendor certifications

• Professional engineering body membership

Why join us?

You'll join a business that is investing heavily in operational technology, digital transformation and infrastructure resilience, while offering opportunities to develop your leadership career and shape the future of OT delivery.

We know our people drive our success — so we’re committed to offering an excellent range of benefits, including:

• 26 days annual leave + bank holidays

• Bonus Plan

• Company car

• Competitive contributory pension

• Share-save scheme

• Health benefits & wellbeing support programmes

• Group discounts

• Cycle to Work scheme

• Financial support services

• Development and training opportunities

… and much more!

Closing Date: 21st August 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.