Business Process Analyst
Boston Scientific · Dubai, Dubai, United Arab Emirates
Medical Equipment Manufacturing · 10,001+ employees
About the role
The Business Process Analyst will optimize decision-making processes by translating business needs into scalable solutions within an SAP-driven supply chain environment. They will lead change management activities, conduct data analysis, and facilitate cross-functional collaboration to drive continuous improvement.
What they look for
Requirements
Candidates must have proven experience as a Business Process Analyst in complex analytics environments with strong knowledge of supply chain processes and SAP SD data models. Proficiency in SQL, data visualization tools, and experience with both Waterfall and Scrum methodologies are required.
Benefits
Full description
Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Business Process Analyst
About the role:
We are seeking an experienced Business Process Analyst with a strong knowledge of Supply Chain processes, a solid background in business process analysis methodologies and proven experience supporting analytics operations, including ETL pipelines, databases, dashboards and version control systems. In this role, you will partner with business stakeholders, product teams and technical experts to optimize decision-making processes, translate business needs into scalable solutions and drive continuous improvement across the organization.
Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.
Work model, sponsorship, relocation:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.
Please note that this position is offered on a 24-month fixed-term employment contract.
Your responsibilities will include:
● Elicit, capture and document business, user and system requirements for analytical and decision-making solutions operating in an SAP-driven Supply Chain environment supported by external MRP and APS platforms.
● Deliver end-to-end decision-making process improvements aligned with business strategy and operational objectives.
● Lead change management activities, including stakeholder engagement, workshops, train-the-trainer sessions and super-user enablement.
● Build, maintain and promote Supply Chain domain knowledge in a decentralized environment to ensure effective knowledge sharing.
● Maintain high-quality business analysis documentation, functional requirements and process artifacts while supporting agile, multi-branch delivery.
● Conduct User Acceptance Testing (UAT), data analysis and data profiling activities.
● Collaborate with cross-functional business and technical teams to ensure successful solution delivery and adoption.
● Promote the responsible and effective use of AI to improve business analysis activities and delivery outcomes.
Qualifications:
Required qualifications:
● Proven experience as a Business Process Analyst or Business Analyst in complex business and analytics environments.
● Strong knowledge of Supply Chain processes, with Order-to-Cash required; planning experience strongly preferred; warehousing and transportation knowledge considered an advantage.
● Proven experience working with SAP SD data models; knowledge of MRP and/or advanced planning systems is a plus.
● Working knowledge of SQL for data analysis and validation.
● Experience with data visualization tools such as Power BI or Tableau to support business analysis and reporting.
● Strong understanding of functional and non-functional requirements, including elicitation techniques, quality metrics and AI-assisted requirements gathering.
● Experience working across Software Development Life Cycle (SDLC) phases using Waterfall and Scrum methodologies.
● Experience facilitating business workshops, including planning agendas, identifying required participants and capturing complex business requirements.
● Ability to translate business demand into user stories and other business analysis artifacts that support effective solution delivery.
● Strong stakeholder management, communication and negotiation skills, with the ability to align audiences across varying levels of technical expertise.
● Experience supporting User Acceptance Testing (UAT), data analysis and data profiling.
● Excellent analytical, problem-solving and decision-making skills.
● Comfortable working in ambiguous environments and able to deliver clarity, alignment and value with incomplete information.
● High level of accountability, integrity and ownership.
● Excellent verbal and written communication skills in English.
● Openness to a 24-month fixed-term employment contract.
Preferred qualifications:
● Experience with ETL pipelines, databases, dashboards and version control systems.
● Knowledge of advanced planning systems and analytics platforms supporting Supply Chain operations.
● Experience working in global, cross-functional organizations supporting digital transformation initiatives.
What we offer
- Competitive compensation and comprehensive benefits package.
- Opportunity to work on global SAP and digital transformation initiatives with cross-functional and international teams.
- Exposure to complex Supply Chain processes and innovative technologies.
- Collaborative, inclusive and fast-paced work environment that encourages knowledge sharing and continuous improvement.
- Opportunities for professional growth, learning and career development.
- Hybrid working model with flexibility to support work-life balance
Requisition ID: 632762
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
