485_ Senior - Power BI

Roles and Responsibilites-

• Participate in analyzing and interpreting user requirements into technical specifications to create the reports and outputs necessary to resolve issues and requests promptly

• Prepare and deliver reports, dashboards, and other analytics to provide meaningful data to support business decisions and stakeholder requirements

• Contribute to the guidance for a holistic CDI product analytics and reporting strategy

• Creates a positive stakeholder support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling stakeholders with a consummately professional attitude

• Educates and trains stakeholders one–on–one as needed to resolve requests. Expands current and upcoming product knowledge within the specialty. Trusted for applications, technical, business, or operational knowledge.

• Continuously seeks to improve technical skills as they relate to all areas of the support organization through attending classes and keeping up to date on industry standards

• Contributes to self–help knowledge base entries regarding developed reporting and dashboard solutions.

• Collaborates with other CDI staff and process owners in developing new reports for monitoring process area results.

• Identifies and analyzes trends in incident volumes, service requests, or other process areas as needed. Provides feedback from analysis to internal departments, stakeholders, and CDI management.

• Build strong relationships within HCA Healthcare India by working across organizational boundaries to resolve stakeholder–reported issues

• Communicates knowledge, educates, instructs, and assists stakeholders and team members as needed with problem solving

• Continually expands knowledge of current and upcoming products within the designated specialties

• Demonstrates a strong work ethic and commitment to excellence, along with the ability to function independently in a rapidly changing environment

• Participates in Information Technology Group (ITG) and departmental project activities, attends project meetings, tests, develops or reviews documentation and support procedures, supports implementations, etc.

• Ensures all SQL queries and reporting are analyzed for performance, with recommendations being presented to relevant stakeholders

• Designs, develops, and implements new applications and software

• Addresses system integration issues, compatibility, and multiple platforms

• Supports the administration and improvement of MS Project Server and project sites

• Maintains existing and develop new reporting using SQL, Access, and Excel tools

• Deploys all modified and newly developed DataStage jobs to production

• Works with various source files, building data integration (ETL) scripts as needed