Church Communication CRM Product Manager
The Church of Jesus Christ of Latter-day Saints · Salt Lake City, Utah, United States
Religious Institutions · 10,001+ employees
About the role
Lead the vision, strategy, and continuous improvement of the Church's global Salesforce CRM platform to strengthen relationships with external opinion leaders. Manage system enhancements, integrations, data quality, and global workforce training to preserve organizational knowledge.
What they look for
Requirements
Requires a bachelor's degree and at least five years of experience in product management or CRM administration, including a current Salesforce Administrator Certification. Candidates must be members of The Church of Jesus Christ of Latter-day Saints and temple worthy.
Full description
The Salesforce Customer Relationship Manager (CRM) – Principal Salesforce Administrator for the Church Communication Department, to support the stability, continuity, and effective use of the global Salesforce CRM. This role is responsible for managing system enhancements, overseeing integrations and system improvements, global workforce training, and maintaining data quality and governance.
The purpose of this position is to strengthen the Church’s relationships with government, interfaith, media, legal, and other opinion leaders by leading the vision, strategy, development, adoption, and continuous improvement of the Church’s Relationship Management (CRM) platform. The platform supports institutional relationship management, preserves organizational knowledge, strengthens continuity across leadership transitions, and enables effective follow-up and engagement with key external audiences worldwide.
Location: requires a minimum of three (3) days in the office at the Joseph Smith Memorial Building in Salt Lake City
Preference - Applicant should be available to start before the end of July 2026
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
