Senior Product Manager (Platforms) - South Bank, QLD
Flight Centre · Queensland, Australia
Travel Arrangements · 10,001+ employees
About the role
You will define and execute the product strategy and roadmap for the B2B platform while collaborating with cross-functional teams to deliver value. This role involves managing the end-to-end product lifecycle, from gathering requirements and conducting research to launching and optimizing features.
What they look for
Requirements
Candidates must have at least 4 years of experience in product management and a bachelor's degree or equivalent professional experience. Strong proficiency in Agile environments and a proven ability to use data and customer insights to drive product decisions are essential.
Benefits
Full description
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!  
Are you passionate about building innovative, customer-facing products that power our B2B partners?
As a Product Manager - Platforms, you will play a key role in shaping the strategy and roadmap for our B2B platform, working closely with cross-functional stakeholders to deliver solutions that create real value for our business customers and the wider business. If you're interested in this exciting opportunity to combine strategic thinking, customer focus, and commercial acumen to deliver meaningful outcomes for our B2B customers, we encourage you to apply!
Day to day:
- Develop and implement product strategies for the platform, aligned with the company's vision and business
objectives
- Define and communicate a compelling product vision and roadmap for the platform
- Gather, analyse, and prioritise requirements from B2B customers, stakeholders, and the business
- Collaborate with senior leaders to develop product plans, strategic initiatives, and future roadmaps
- Coordinate and influence cross-functional teams including engineering, design, sales, marketing, and support
- Manage the end-to-end product lifecycle, from concept through launch and ongoing optimisation
- Ensure product releases are delivered on schedule and aligned to agreed priorities
- Monitor product performance and track key metrics aligned to business outcomes
- Use customer feedback, data, experiments, surveys, interviews, and A/B testing to inform product decisions
- Identify product risks and opportunities and proactively recommend solutions
- Create recommendations to expand the platform's offering and strengthen its market position
- Work closely with UX Designers to deliver exceptional experiences for our B2B customers
- Drive continuous improvement through agile product management methodologies
You'll be perfect for the role if you have:
- 4+ years' experience working as a Product Manager or in a related product role
- Bachelor's degree or demonstrated equivalent professional experience
- Experience managing products throughout the full product lifecycle
- Strong experience working within Agile environments
- Experience collaborating effectively with cross-functional stakeholders to deliver product outcomes
- Proven ability to create and maintain product roadmaps and strategic plans
- Experience using customer insights, analytics, and metrics to drive product decisions
- Proven ability to collaborate effectively with engineering, design, sales, marketing, and support teams
- Experience conducting product research, experimentation, testing, and validation activities
- Demonstrated customer-centric mindset, ideally within a B2B context, and commitment to delivering excellent user experiences
What you'll enjoy:
 
🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
 
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 
 
🎉Development: Individualised Learning & Development pathway options
 
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
 
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
 
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
 
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  
 
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
 
🌞Mental Health: Support and Employee Assistance Program for staff and family
 
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  
 
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
 
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
 
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
