About the role

The role involves managing IT infrastructure, including hardware, software, and network systems to ensure a secure and efficient environment. You will also provide technical support to users, administer CRM platforms, and maintain system documentation and compliance.

What they look for

Hardware management Software management System administration Active Directory Group Policy Microsoft 365 Google Workspace CRM administration Troubleshooting Network infrastructure Cybersecurity Technical support Incident management Documentation Inventory management

Requirements

Candidates must have proven experience in IT infrastructure management, including Windows domain services and Microsoft 365 or Google Workspace. A bachelor's degree in information technology or a related field is required, along with strong troubleshooting and communication skills.

Benefits

Competitive salary package Professional growth opportunities Performance-based bonus Annual leave Medical insurance Gym membership subsidy

Full description

We are a dynamic and fast-growing global brokerage firm headquartered in Limassol. At the core of our success is the belief that great things happen when great people come together. We strive to ensure that our technology infrastructure functions seamlessly, empowering our teams to perform at their highest potential.

As we continue to expand, we are looking to strengthen our IT team with a proactive and skilled IT Support & System Administrator. This role is vital to maintaining a secure, efficient and resilient IT environment across the organization.

Key Responsibilities

Hardware & Software Management

Maintain and manage company IT assets, including laptops, desktops, peripherals and network equipment.

Track document and update inventory of IT hardware and software assets.

Configure and deploy hardware and software for new and existing employees, ensuring a smooth onboarding experience.

System Administration

Manage domain services, including user account setup, group policies, and permission structures.

Administer corporate email systems (e.g. Microsoft 365, Google workspace) ensuring availability and security.

Conduct regular backups and system updates to maintain data integrity and system performance.

CRM & Business Applications Support

Provide administration and support for CRM platforms and other business-critical tools.

Collaborate with internal teams to troubleshoot and resolve application-related issues.

IT Support

Provide timely and professional support to internal users for technical issues involving hardware, software and network systems

Identify, diagnose and resolve incidents effectively, escalating where necessary.

Educate and guide staff on best practices related to IT systems and cybersecurity.

Security & Compliance

Ensure IT systems are compliant with internal policies and relevant regulatory requirements.

Monitor and respond to potential security threats, implementing preventive measures as required.

Documentation & Reporting

Create and maintain comprehensive documentation including user manuals, IT policies and system configurations.

Generate reports on IT operations, incident trends and inventory status.

Candidate Requirements

Essential

Proven experience managing IT hardware, software and network infrastructure.

Solid understanding of Windows domain services, Active Directory, and Group Policy.

Proficiency with Microsoft 365 or Google Workspace administration.

Hands-on experience with CRM systems and enterprise applications.

Strong troubleshooting and problem-solving skills.

Excellent interpersonal and communication abilities.

Bachelor’s degree in information technology, Computer Science or related field or equivalent experience.

Desirable

Experience using ticketing systems for IT support (e.g. Jira, Zendesk).

Knowledge of virtualization platforms (e.g. VMware, Hyper-V),

Basic understanding of cloud platforms such as AWS or Azure.

Awareness of cybersecurity best practices and relevant tools.

Professional certifications (e.g. CompTIA, Microsoft, Cisco) will be considered an asset.

What we offer

Competitive salary package based on experience and qualifications

Opportunities for professional growth and continuous learning.

Performance-based bonus potential.

Collaborative, inclusive and forward -thinking work culture.

22 days of annual leave.

Comprehensive medical insurance from day one.

Gym membership subsidy.