Senior Business Analyst

Senior Business Analyst

• Join Hospitality & Racing, a division within the Department of Creative Industries, Tourism, Hospitality and Sport

• Clerk Grade 9/10 with a salary range of $129,464-$142,665 + super & leave loading

• Ongoing role based in Sydney, NSW

About the role

The Senior Business Analyst plays a key role within the Strategic Projects Office (SPO), partnering with stakeholders to shape and support strategic initiatives from concept through to delivery. The SPO partners across Hospitality & Racing to shape, prioritise and support delivery of strategic initiatives that improve business outcomes and organisational capability.

The role is responsible for ensuring business requirements, processes and solution designs are clearly defined, traceable and aligned to intended outcomes, enabling initiatives to be effectively prioritised, mobilised and delivered. The role ensures initiatives are well-defined and supported across the delivery lifecycle, from early translation through to implementation.

Some of the key accountabilities of the role include –

• Facilitate stakeholder engagement, workshops and discovery activities to gather, validate and refine business needs across diverse stakeholders.

• Lead process mapping and analysis to define current and future state processes and identify impacts, dependencies and opportunities.

• Conduct structured analysis and support options assessment to inform decision-making, including feasibility, risks and implementation considerations.

• Work closely with delivery teams and SPO team members to ensure requirements are aligned with delivery plans, sequencing, and dependencies.

• Support the delivery assurance function by ensuring traceability from requirements through to testing, validation and implementation outcomes.

• Partner with business and delivery stakeholders to translate strategic priorities into structured initiatives, supporting option evaluation, prioritisation and implementation planning.

• Contribute to the continuous improvement of SPO practices, templates and delivery standards.

For any role specific questions, please reach out to Hendra Wijaya, Associate Director Strategic Projects via Hendra.Wijaya@liquorandgaming.nsw.gov.au

Click here to view the role description!

About You

To be successful in this role, you are a structured and outcome-focused Business Analyst who can navigate ambiguity, engage diverse stakeholders and translate complex business needs into practical delivery outcomes.

You will have:

• Demonstrated experience in business analysis within complex program or project environments.

• Proven capability in requirements elicitation, process mapping and stakeholder facilitation.

• Experience supporting delivery across project lifecycles, including initiation, design, build, testing and implementation.

• Strong analytical, problem-solving and structured thinking capability.

• Experience working in PMO, SPO or program delivery environments.

• Business analysis certification (e.g. CBAP, CCBA, BCS or equivalent).

• Experience with structured delivery methodologies (e.g. PRINCE2, MSP, Agile).

• Experience within NSW Government or comparable public sector environment.

How to Apply! 

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Closing Date: Monday, 27th July 2026 [10.00AM] 

Recruitment Contact: Laura Steele, Talent Partner laura.steele@dciths.nsw.gov.au

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

• Create social and economic opportunities for the state

• Support the creation of jobs across the creative, visitor and night-time economies

• Prioritise First Nations artists, stories and culture

• Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

• Drive visitation through events, campaigns and visitor experience development 

• Activate our night-time and creative economies to unlock unique precincts and community spaces

• Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

• Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.