SRE

Key Responsibilities

Reliability & Operations

• Maintain high availability and performance of production environments.
• Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Perform root cause analysis (RCA) for production incidents.
• Participate in on-call support and incident response activities.
• Drive continuous improvements to system reliability and operational efficiency.

Automation & Infrastructure

• Automate infrastructure provisioning using Infrastructure as Code (IaC).
• Develop scripts and tools to eliminate repetitive operational tasks.
• Implement automated deployment and rollback mechanisms.
• Manage and optimize CI/CD pipelines.

Cloud & Platform Management

• Design, implement, and support cloud-native solutions.
• Manage Kubernetes clusters and containerized workloads.
• Optimize cloud resource utilization and cost.
• Ensure secure and scalable infrastructure architecture.

Monitoring & Observability

• Build and maintain monitoring, logging, and alerting solutions.
• Create operational dashboards and system health reports.
• Improve observability through metrics, logs, and tracing.
• Proactively identify and resolve performance bottlenecks.

Security & Compliance

• Implement security best practices across infrastructure.
• Support vulnerability remediation and patch management.
• Ensure compliance with organizational security standards.
• Collaborate with cybersecurity teams on infrastructure security initiatives.

Responsibilities

Required Skills

• Cloud Platforms – GCP
• Containerization & Orchestration – Kubernetes and Docker
• DevOps & CI/CD Jenkins / GitLab CI/CD
• Infrastructure as Code - Terraform
• Monitoring Tools – Dynatrace, Grafana, Prometheus
• Scripting & Programming – Python, Shell Scripting

Qualifications

Required Skills

• Cloud Platforms – GCP
• Containerization & Orchestration – Kubernetes and Docker
• DevOps & CI/CD Jenkins / GitLab CI/CD
• Infrastructure as Code - Terraform
• Monitoring Tools – Dynatrace, Grafana, Prometheus
• Scripting & Programming – Python, Shell Scripting

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.