Schulte Hospitality Group

420 Julia - Club Supervisor

Schulte Hospitality Group · New Orleans, Louisiana, United States

Hospitality · 10,001+ employees

6 h ago
Mid (2-5 yrs) Full-time United States
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About the role

The supervisor is responsible for training, monitoring, and coaching restaurant staff to ensure operational standards are met. They handle opening and closing duties while resolving guest requests to maintain a high level of customer service.

What they look for

Staff Supervision Training and Coaching Customer Service Conflict Resolution Multi-tasking Verbal Communication Alcohol Serving Standards Labor Law Knowledge Health and Sanitation Regulations

Requirements

Candidates must have a high school education and at least two years of experience leading restaurant or bar shifts. Bartending and alcohol awareness certifications are preferred.

Benefits

Daily Pay Free Telemedicine Virtual Mental Health care Health Insurance Life Insurance 401k Plan with Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Employee Discounts

Full description

Schulte Hospitality Group is seeking a dynamic, service-oriented Restaurant Supervisor to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

 

What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

 

  • Work Today, Get Paid today, with Daily Pay!
  • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
  • Multiple Health Insurance and Life Insurance options
  • 401k Plan + Company Match
  • Paid Parental Leave 
  • Paid Time Off
  • Holiday Pay
  • Pet Insurance
  • Employee Assistance Program
  • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

 

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

 

JOB DUTIES AND RESPONSIBILITIES

  • Supervises, trains, monitors and coaches restaurant staff 
  • Directs and assigns restaurant employees as needed to ensure all aspects of service meet operational standards 
  • Performs restaurant opening and/or closing duties 
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times 
  • Immediately and respectfully resolves guest requests 
  • Perform various other duties as assigned 

 

 

EDUCATION AND EXPERIENCE

  • Minimum of High School education 
  • Minimum of two (2) years in restaurant/bar experience leading shifts without supervision
  • Certification in bartending preferred
  • Alcohol awareness certification preferred

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to communicate effectively verbally 
  • Team player 
  • Ability to exceed expectations of guests and team members 
  • Ability to multi-task
  • Ability to work flexible hours and shifts
  • Knowledge of local alcohol serving practices and standards
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

 

 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

 

*Schulte Hospitality Group is an Equal Opportunity Employer.