Salesforce Administrator
Dogs Trust · City of London, England, United Kingdom · £43K/yr
Non-profit Organizations · 1,001-5,000 employees
About the role
The role involves handling day-to-day Salesforce incidents, requests, and user support while maintaining automation and flows. The administrator will also ensure data quality, follow security governance, and suggest platform improvements.
What they look for
Requirements
Candidates need solid Salesforce Administration experience in a multi-team organization, ideally with a certification. Proficiency in building and debugging Flows, managing access permissions, and understanding GDPR is required.
Benefits
Full description
Salesforce Administrator
Application Deadline: 19 July 2026
Department: IT
Employment Type: Fixed Term - Full Time
Location: London
Compensation: £43,075 per year + benefits
Description
Do you love getting stuck into systems and making improvements?
At Dogs Trust, we’re looking for a hands-on Salesforce Administrator to support a vast and growing platform of 1,200+ users, keep things running smoothly, and deliver small but impactful improvements every day; with real opportunities to specialise in areas like Marketing, Operations or Finance and grow your career.
What does this role do?
As Salesforce Administrator you'll:
- Handle day-to-day Salesforce incidents, requests and user support via the ITSM tool, fixing issues and making small configuration changes
- Maintain and improve Flows and automation, including troubleshooting errors, simplifying complex processes, and testing changes in sandbox
- Support data quality and reporting, including basic reports, imports/exports, and identifying repeat data issues
- Follow governance, security and release processes to ensure access, changes and data are controlled, auditable and compliant
- Proactively suggest improvements, support BAU optimisation, and develop expertise in a specialist area such as Finance, Marketing or Operations
This a fixed term role until 30th June 2027.
Could this be you?
You’ll have solid experience in Salesforce Administration within a multi-team organisation, ideally supported by an Administration certification, with hands-on experience building, debugging and fixing Flows alongside core configuration.
You’ll be confident managing profiles, permission sets and SSO-aware access, able to build reports and dashboards when needed, and have a sound understanding of GDPR in a CRM context. You’ll also communicate clearly through ITSM/Jira updates and share a strong commitment to the aims and objectives of Dogs Trust.
What does this team do?
You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.
