Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

Aug 17
support-engineer Mid (2-5 yrs) Full-time India
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About the role

The candidate will manage, maintain, and optimize mission-critical MySQL database environments across production and cloud platforms. Responsibilities include performance tuning, backup and recovery, schema management, and providing L2 operational support for incidents.

What they look for

MySQL Database Administration Database Management MySQL Replication Backup And Recovery Linux Administration Database Security Performance Tuning SQL Optimization Azure Database InnoDB Cluster Shell Scripting Python PowerShell High Availability Disaster Recovery

Requirements

The role requires a minimum of 3 years of hands-on MySQL administration experience and a total of 15 years of full-time education. Candidates must possess strong technical skills in database security, replication, and automation scripting.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Database Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: We are seeking an experienced MySQL Database Administrator (DBA) to manage, maintain, and optimize mission-critical MySQL environments across production, non-production, and cloud platforms. The candidate will be responsible for database availability, performance tuning, backup and recovery, security compliance, automation, and supporting infrastructure transformation initiatives.

Roles & Responsibilities: Database Administration Administer MySQL 5.7/8.x databases in Production, UAT, DR, and Development environments. Perform database installation, configuration, upgrades, patching, and migrations. Manage schema changes, database refreshes, and capacity planning activities. Ensure high availability and stability of database services. Performance & Optimization Monitor database health and performance using enterprise monitoring tools. Analyze slow queries and optimize SQL performance. Perform index optimization and query tuning. Review database growth trends and recommend capacity enhancements. Backup, Recovery & DR Configure and manage backup solutions using MySQL Enterprise Backup, Percona XtraBackup, or equivalent. Execute backup validation and disaster recovery testing. Support database recovery during outages and critical incidents. Maintain RPO/RTO compliance requirements. High Availability & Replication Manage MySQL Replication, Group Replication, InnoDB Cluster, and HA configurations. Troubleshoot replication lag and synchronization issues. Support failover and DR exercises. Automation & Continuous Improvement Develop automation scripts using Shell, Python, or PowerShell. Automate monitoring, health checks, backup validation, and routine DBA activities. Identify opportunities for operational efficiency and self-healing solutions. Operational Support Provide L2 support for incidents, problems, and service requests. Participate in on-call and critical incident management activities. Conduct RCA preparation and implement preventive improvements. Support weekend maintenance and planned changes. Required Skills Core Technical Skills MySQL Database Administration (5.7/8.x) MySQL Replication Backup & Recovery Linux Administration Database Security & Hardening Cloud & HA Technologies Azure Database for MySQL MySQL InnoDB Cluster Group Replication High Availability Architecture

Professional & Technical Skills: - Must To Have Skills: Proficiency in Database Management. - Experience in database performance tuning and optimization. - Knowledge of backup and recovery techniques to ensure data integrity. - Familiarity with database security best practices and access control. - Ability to troubleshoot database connectivity and configuration issues. - Understanding of database replication and high availability concepts.

Additional Information: 3-4 years of Database Administration experience. Minimum 3+ years of hands-on MySQL Administration. 15 years full time education is required. Experience in regulated enterprise environments preferred.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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