P
Support Engineer (3-7 yrs)
PAMP TECHNOLOGIES · Bengaluru, Karnataka, India
Apr 14
Senior (5-10 yrs)
Full-time
India
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About the role
The Support Engineer will provide technical support to clients and manage user queries effectively. They are expected to take ownership of assigned tasks and communicate complex issues to both technical and non-technical audiences.
What they look for
Technical Support
Client Facing
SQL
Jira
Problem Solving
Communication Skills
Accountability
Self-motivation
Requirements
Candidates should have 3-7 years of experience in a technical support or client-facing role. Proficiency in SQL and Jira is considered an advantage, alongside strong problem-solving and communication abilities.
Full description
Role: Support Engineer
Experience: 3- 7 yrs
Location : Bangalore
Work Mode: Hybrid
Responsibilities:
- Experience in Client facing/Technical Support role, supporting application and
related user queries.
- Experience communicating issues with both technical & non-technical audience.
- Accountability - Willingness to answer for the outcomes resulting from own
actions, responses. Take Ownership of situations of the assigned tasks.
- Self-Motivation – Motivated to do or achieve the task primarily due to own
enthusiasm or interest, without the need of pressure from others.
- Experience in SQL, Jira will be an added advantage.
- Excellent problem solving and communication skills
