EXL

Manager - Salesforce Admin

EXL · Noida, Uttar Pradesh, India

Business Consulting and Services · 10,001+ employees

8 h ago
Senior (5-10 yrs) Full-time India
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About the role

The role involves analyzing business processes and gathering requirements to transform them into effective Salesforce solutions. Responsibilities include creating reports and dashboards while collaborating with technical teams to support front-end operations.

What they look for

Business Analysis Salesforce Sales Cloud Requirements Gathering Process Mapping User Story Creation Salesforce Security Model CRM Analytics UAT Planning Stakeholder Management Agile Methodology JIRA Data Governance Solution Design Change Management KPI Definition Functional Specification Documentation

Requirements

Candidates need 6-9 years of experience with strong expertise in Salesforce Sales Cloud and business analysis methodologies. Preferred certifications include Salesforce Certified Business Analyst, Administrator, and Sales Cloud Consultant.

Full description

We are seeking a Business Analyst to join our Salesforce Team with responsibility for analyzing business processes, gathering requirements, creating reports and dashboards, and working closely with the relevant technical teams. This role requires a strong understanding of Salesforce capabilities and the ability to transform business requirements into effective solutions and directly support the front-end teams.