Financial Analyst – Customer Accounts Centre - Fall 2026 Co-op/Intern

YOUR NEXT CO-OP PLACEMENT

Work term: Fall 2026

Work term length: 4-months (Flexible to 8-months)

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

What can you expect in this role?

Reporting to an Actuarial Manager, you will play a key role in contributing to projects in reserving, financial planning, and economic capital modelling using state-of-the-art models and innovative approaches. You will develop deep knowledge of actuarial operations and the insurance business, including predictive modelling, underwriting, claims handling, product development, reserving, estimation of policy liabilities, planning and/or forecasting.

What you’ll be doing

AI & Knowledge Management

• Assist in designing and configuring AI-powered assistants using Gemini and other no-code AI tools
• Support the development and maintenance of a centralized knowledge repository using NotebookLM
• Review, organize, and optimize standard operating procedures (SOPs) and operational documentation
• Help create AI prompts, workflows, and conversational experiences that enable employees to quickly access information
• Test and validate AI-generated responses to ensure accuracy, relevance, and usability

Process Improvement

• Partner with business stakeholders to understand information needs and operational challenges
• Document existing processes and workflows

Collaboration & Project Support

• Work closely with leaders and subject matter experts to gather requirements and translate business needs into AI-enabled solutions
• Participate in meetings, workshops, and knowledge-sharing sessions
• Support change management and user adoption activities
• Track project milestones, action items, and deliverables

Research & Innovation

• Stay informed on emerging AI technologies and industry trends
• Research best practices related to generative AI, knowledge management, and digital transformation
• Share recommendations for improving business processes and employee experiences

What you bring:

• Currently enrolled in a post-secondary program in Business, Information Technology, Computer Science, Data Analytics, Artificial Intelligence, or a related field.
• Strong interest in Artificial Intelligence, automation, and process improvement.
• Experience using AI tools such as Gemini, NotebookLM, ChatGPT, Microsoft Copilot, or similar platforms.
• Ability to organize, analyze, and simplify large amounts of information and documentation.
• Strong problem-solving, analytical, and critical-thinking skills.
• Excellent communication and collaboration skills.
• Comfortable learning new technologies and working independently in a fast-paced environment.
• Experience building no-code or low-code AI solutions is considered an asset.

Did you know?

• We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions. 
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year. 
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work. 

What can Definity offer you?

• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
• Culture of accountability, empowerment, and collaboration.
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. Our Leadership Essentials program builds knowledge and skills to Team Leaders to Directors
• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
• Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!

This position is being posted to fill an existing vacancy.

The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.