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Ford Motor Company

PC Renewal Operations Business Analyst Team Lead

Ford Motor Company Dearborn, Michigan, United States · $99K–$166K/yr

Motor Vehicle Manufacturing · 10,001+ employees

5 h ago
business-analyst Mid (2-5 yrs) Full-time United States
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About the role

The Team Lead manages daily operations for the global PC Renewal Program, ensuring services are executed effectively through coordination with managed service providers. They are responsible for driving improvements in asset lifecycle processes regarding speed, accuracy, compliance, and customer experience.

What they look for

Business analysis Asset lifecycle management Service operations Supply chain operations SLA-based delivery Performance management Communication Problem-solving Planning Project management UAT testing DEV testing Business requirements gathering IT asset management Incident management Request management

Requirements

Candidates must hold a bachelor's degree in information technology or a related field and possess at least 3 years of experience in process-driven operations or asset lifecycle management. Strong analytical, communication, and supplier management skills are required to succeed in this role.

Benefits

Medical coverage Dental coverage Vision coverage Prescription drug coverage Flexible family care days Paid parental leave New parent ramp-up programs Subsidized back-up child care Adoption and surrogacy expense reimbursement Fertility treatments Vehicle discount program Tuition assistance Employee resource groups Paid time off for community service Paid holidays Vacation time

Full description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position... This role is for a builder and an operator capable of taking complex asset lifecycle processes and driving improvements in speed, accuracy, compliance, and customer experience. The Team Lead will work closely with the program's global managed service provider and other Ford Enterprise Technology teams to ensure services are executed effectively and consistently.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

We believe that freedom of movement drives human progress. Ford Information Technology (IT) is shaping the future of mobility by redefining the transportation landscape, enhancing the customer experience and improving people’s lives. Join the Ford family as we change the way the world moves.

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