Hotel Engineering Manager - Elysee New York

The iconic Elysee New York is preparing to enter an exciting new chapter as an intimate luxury boutique hotel. Located in the heart of Midtown Manhattan, steps from Madison Avenue and Fifth Avenue, Elysee New York combines the elegance of a historic New York residence with the warmth, individuality, and cultural spirit of a European grand hotel. Thoughtfully reimagined for today’s luxury traveler, the hotel delivers a highly personalized experience defined by authentic hospitality, understated sophistication, emotional connection, and exceptional attention to detail. Elysee New York is proudly managed by Crescent Hotels & Resorts while maintaining its own distinct luxury positioning, service philosophy, and guest experience standards.

JOB OVERVIEW:

The Engineering Manager is responsible for overseeing the maintenance, repair, and safe operation of all hotel facilities, equipment, and building systems. This role leads the Engineering team, ensures compliance with safety and regulatory requirements, manages preventative maintenance programs, and supports the delivery of exceptional guest experience through the efficient operation of the property.

ESSENTIAL JOB FUNCTIONS:

• Supervise daily engineering and maintenance operations.

• Manage preventative maintenance programs for guestrooms, public areas, and back-of-house facilities.

• Oversee repairs of HVAC, plumbing, electrical, life safety, and mechanical systems.

• Ensure compliance with local, state, and federal safety regulations.

• Coordinate vendor and contractor activities and monitor service quality.

• Maintain engineering budgets, inventory, and purchasing controls.

• Support hotel renovation, capital improvement, and pre-opening projects as needed.

• Respond promptly to guest and operational maintenance requests.

• Recruit, train, and develop engineering team members.

• Perform any other job-related duties as assigned.

QUALIFICATIONS:

• Minimum 3-5 years of engineering or facilities management experience in a hotel or hospitality environment.

• Strong knowledge of HVAC, electrical, plumbing, and building systems.

• Leadership experience managing maintenance teams.

• Excellent problem-solving, communication, and organizational skills.

• Ability to work flexible schedules, including evenings, weekends, and emergency situations.

• Capable of using all necessary systems and platforms needed to complete RPM/EPM and FLS.

• Willing to obtain any licenses or certifications required to perform the Engineering Manager role.

Must have the ability to communicate in English. Self-starting personality with an even disposition. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.

PERFORMANCE STANDARDS:

Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance always. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to performance of the fundamental job duties. Moreover, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.