About the role

The Business Support Data Analyst will design, develop, and maintain reporting solutions to support Revenue Cycle operations and financial performance. They will analyze data from multiple sources to identify trends, monitor key performance indicators, and provide actionable recommendations to leadership.

What they look for

Data Analysis Revenue Cycle Management SQL Excel Tableau Crystal Reports Financial Analysis Reporting KPI Monitoring Critical Thinking Problem Solving Data Visualization Communication Accounts Receivable EHR Systems

Requirements

Candidates should have a bachelor's degree and at least two years of experience in Revenue Cycle operations, finance, or decision support. Proficiency in data analysis tools such as SQL, Excel, and Tableau is required, along with strong analytical and communication skills.

Benefits

Employee Assistance Program Mileage Reimbursement Employee Discounts Paid Time Off Health Insurance Dental Insurance Vision Insurance Retirement Plan Life Insurance Training

Full description

Job Description:

Job Title: Business Support Data Analyst Location: Springfield, MO Department: Client Financial Services and Benefit Advocacy Services Employment Type: Full-Time

Job Summary:

Are you passionate about transforming data into meaningful insights that drive organizational success? As a Business Support Data Analyst, you'll play a vital role in helping Revenue Cycle teams improve performance, identify opportunities, and support financial outcomes that strengthen our mission of helping others. This position offers the opportunity to work with advanced reporting tools, influence strategic initiatives, collaborate with cross-functional teams, and solve complex business challenges while making a measurable impact. We are seeking a detail-oriented, analytical professional who excels at problem-solving, embraces innovation, delivers exceptional customer service, and enjoys working as part of a compassionate and collaborative team.

In this role, you will design, develop, and maintain reporting solutions that help Revenue Cycle leaders effectively manage accounts receivable performance. You will analyze data from multiple sources, identify trends and opportunities for improvement, support strategic initiatives, monitor key performance indicators, and provide actionable recommendations. This position requires strong technical skills, critical thinking abilities, and a passion for turning complex data into meaningful business solutions.

This position offers…

· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement – Company paid for work functions requiring travel · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

· Design, develop, and maintain reports that combine electronic health record (EHR) and third-party payer data to support Revenue Cycle operations. · Analyze accounts receivable data, identify trends, and provide actionable insights to improve financial performance. · Lead reporting-based improvement initiatives and recommend solutions that enhance operational effectiveness. · Serve as the primary subject matter expert and super user for Revenue Cycle reporting tools and applications. · Troubleshoot complex reporting and data issues while developing effective solutions and recommendations. · Create and maintain queries, dashboards, audit reports, and other analytical tools to support business objectives. · Monitor key performance indicators (KPIs), quality control measures, and reporting accuracy. · Collaborate with cross-functional teams to integrate data analysis into workflows, processes, and systems. · Support accounts receivable strategy by identifying focus areas and opportunities for performance improvement. · Organize, simplify, and present complex data in a clear, meaningful format for operational decision-making. · Perform other duties as assigned.

Education, Experience, and/or Credential Qualifications:

· Bachelor's degree preferred. · Two years of Revenue Cycle operations experience in finance, decision support, or a related financial analysis role preferred.

OR

· Four years of Revenue Cycle operations experience in a similar organization within finance, decision support, or a related financial analysis role. · Experience with report generation, data collection systems, and data analysis. · Experience utilizing SQL, Excel, Tableau, Crystal Reports, or similar business analytics tools. · Certification through AAHAM, AHIMA, and/or HFMA preferred. · Certified Professional Coder (CPC) preferred.

Additional Qualifications:

· Strong analytical, communication, organizational, and critical thinking skills. · Ability to collaborate effectively with leaders and cross-functional teams to achieve organizational objectives. · Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint screening. · Current driver's license, acceptable driving record, and current auto insurance required.

Physical Requirements

· Perform sedentary work involving exertion of up to 10 pounds of force occasionally and negligible force frequently. · Sit for extended periods throughout the workday with occasional standing and walking. · Use hands, fingers, and arms repetitively for typing, data entry, and report preparation. · Lift, carry, push, pull, or otherwise move objects consistent with sedentary work requirements.

Keywords: Business Support Data Analyst, Revenue Cycle, Accounts Receivable, Data Analytics, SQL, Tableau, Crystal Reports, Financial Analysis, KPI Reporting, Healthcare Analytics

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.