Senior Manual QA Engineer

WELCOME TO INGENICO

Payments happen everywhere. In shops, on busy streets, and across countless digital touchpoints. In many of these everyday moments, Ingenico quietly powers the way customers pay.

As a global leader in payment acceptance, we make transactions simple, secure, and seamless for millions of people worldwide.

With operations in more than 30 countries and over 4,000 experts, we have spent more than 45 years shaping the future of commerce. Guided by trust, innovation and care, we build technology that moves payments.

ABOUT THE JOB

Ingenico Android Competence Center (ACC) is tasked with building and maintaining payment software for use across regions.

We are looking for a Senior Manual QA Engineer to join our growing QA team in Hanoi. In this role, you will be responsible for ensuring the quality, stability, and reliability of Android applications and libraries used in payment solutions worldwide.

You will work closely with developers, project leaders, and stakeholders to define test strategies, execute comprehensive test plans, validate releases, and continuously improve product quality throughout the software development lifecycle. You may also mentor junior QA engineers and lead QA activities within project teams.

KEY RESPONSIBILITIES

• Collaborate with Agile Project Leaders, developers, and stakeholders to understand product requirements and define testing strategies.

• Estimate testing effort and prepare detailed test plans for project releases.

• Design, execute, and maintain manual test cases to ensure adequate test coverage.

• Perform functional, integration, regression, and release testing for Android applications and libraries.

• Work closely with development teams to support continuous validation and defect resolution.

• Execute and analyze automation testing results when required.

• Manage release validation activities and ensure product readiness before deployment.

• Track, report, and improve QA metrics and testing effectiveness.

• Mentor and guide junior QA team members on testing methodologies, tools, and processes.

• Actively participate in continuous improvement initiatives to enhance product quality and QA practices.

REQUIREMENTS

Languages

• Fluent English communication skills.

Education Qualifications / Experience Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

• Minimum 5 years of experience in Software Testing, Quality Assurance, or Quality Control.

• Hands-on experience testing mobile applications, particularly Android applications.

• Strong understanding of software testing methodologies, test design techniques, and defect management processes.

• Experience working in Agile development environments.

• Strong analytical and problem-solving skills with a keen attention to detail.

• Ability to investigate technical issues independently and efficiently.

• Effective communication and stakeholder management skills.

• Team leadership or mentoring experience is highly preferred.

Preferred

• Experience leading small QA teams (2–5 members).

• Understanding of automation testing concepts and the ability to execute automation test suites.

• Experience with CI/CD environments and release validation processes.

• Knowledge of the payment industry, fintech, or embedded systems is an advantage.

WHAT WE OFFER AT INGENICO

At Ingenico, we believe our people are our greatest asset. We offer a rewarding package designed to support your career growth, wellbeing, and work-life balance:

• Competitive salary package with full statutory social insurance coverage and Premium Healthcare Insurance for you and your family.

• Monday to Friday working schedule.

• Opportunity to work in a global organization and collaborate with talented colleagues across different countries and cultures.

• Work-life balance culture with 15 annual leave days and additional paid sick leave.

• Modern Grade A office in Duy Tan, Hanoi with employee-friendly facilities.

• Team building activities, happy hours, and employee engagement programs.

• A collaborative and innovative environment where you can contribute to world-class payment solutions.

• Career development opportunities through challenging global projects and international collaboration.

OUR COMMITMENT TO INCLUSION AND BELONGING

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities.

Accommodation is available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone.

Please note: For this position, we are currently accepting applications from Vietnamese candidates only.

We look forward to connecting with talented professionals who are excited to grow their careers in a global environment at Ingenico.