Network Operations Engineer II
Astreya Singapore, Singapore
IT Services and IT Consulting · 1,001-5,000 employees
About the role
The Network Operations Engineer II will assist with global production content delivery network deployments and participate in network peering strategies. They are responsible for day-to-day server and network hardware support, including incident resolution and collaboration with ISPs and vendors.
What they look for
Requirements
Candidates must hold a Bachelor's degree and possess 2 to 5 years of related experience in network or server support. Proficiency in fiber-optic technology, root cause analysis, and scripting is required, along with strong communication skills.
Full description
What this Job Entails:
The Network Operations Engineer II is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Assist with global production content delivery network deployments
- Participate in production and corporate network and internet peering strategies
- Experience with server hardware technologies relative to content delivery performance and capacity
- Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
- Handle traffic and any other queries raised by ISP/partners
- Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
- Work with ISP/vendors on fixing any issues related to network
- Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
- Understanding of preparing root cause analysis for any network and server outages Programming and scripting capabilities
- Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Preferred Qualifications:
- Experience working in a multi-vendor network environment.
- Network certifications, including server level certifications
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
