Data Center Engineer
NSC Global Tydal, Norway
IT Services and IT Consulting · 1,001-5,000 employees
About the role
Perform onsite break-fix and corrective maintenance on enterprise server platforms while diagnosing and resolving hardware-related incidents. Document all service activities and ensure adherence to operational, security, and safety standards within the data center.
What they look for
Requirements
Requires experience supporting enterprise server hardware in a data center environment with strong troubleshooting and break-fix skills. Candidates must be able to work rotating shifts and possess a technical qualification or degree in a related discipline.
Full description
Overview
We are seeking experienced Data Center Engineers to join a high-performance operations team supporting a large-scale, mission-critical data center environment. The successful candidates will provide on-site hardware maintenance, diagnostics, break-fix support, and technical services for enterprise server infrastructure operating in a 24x7 environment.
This role requires hands-on experience with enterprise server hardware, strong troubleshooting skills, and the ability to work effectively within a rotating shift structure while maintaining high service delivery standards.
Responsibilities
- Perform onsite break-fix and corrective maintenance activities on enterprise server platforms.
- Diagnose, troubleshoot, and resolve hardware-related incidents and failures.
- Replace and install server components including storage devices, memory, processors, power supplies, and networking components.
- Conduct hardware diagnostics and system validation following maintenance activities.
- Support rack-mounted, high-performance, cloud, edge, and enterprise server environments.
- Document service activities, asset changes, incident resolutions, and maintenance records accurately.
- Escalate complex issues as required and collaborate with engineering and support teams.
- Ensure adherence to operational procedures, security policies, and safety standards within the data center environment.
- Participate in shift handovers to ensure continuity of service and knowledge transfer between teams.
- Maintain readiness to support coverage requirements and operational continuity during planned and unplanned absences.
Qualifications
Technical Requirements
Essential Skills
- Experience supporting enterprise server hardware in a data center environment.
- Strong break-fix and hardware troubleshooting experience.
- Knowledge of server maintenance, repair, and component replacement procedures.
- Understanding of data center operations and infrastructure support practices.
- Familiarity with networking fundamentals, cabling, and hardware connectivity.
- Ability to work independently in a fast-paced, mission-critical environment.
- C1 Local Language (spoken & written)
- B2 English (spoken & written)
Preferred Skills
- Experience with enterprise rack, edge, cloud, and high-performance server platforms.
- Prior experience in a 24/7 operations environment.
- Experience supporting hyperscale or large-scale data center facilities.
- Familiarity with remote management, diagnostics, and out-of-band administration technologies.
Qualifications
- Technical qualification, diploma, or degree in Information Technology, Computer Engineering, Electronics, or a related discipline preferred.
- Previous experience as a Field Service Engineer, Hardware Technician, Data Center Engineer, Infrastructure Support Engineer, or similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Ability to work rotating shifts, including nights, weekends, and public holidays. [
Work Environment
This position is based full-time within a live data center environment and requires adherence to strict operational and safety standards. Engineers should be comfortable working around server infrastructure, cabling systems, and mission-critical equipment while using appropriate personal protective equipment (PPE).
Key Competencies
- Customer service orientation
- Technical troubleshooting
- Attention to detail
- Accountability and ownership
- Team collaboration
- Adaptability and resilience
- Time management and prioritization
- Commitment to safety and operational excellence
This is an excellent opportunity to join a highly skilled technical team supporting critical infrastructure in a modern data center environment operating 24 hours a day, 365 days a year.