ME00680-Site Reliability Engineer 3

Job Summary

• Seeking a Site Reliability Engineer to support a cloud-based platform built with Java and Free and Open-Source Software technologies, including Kubernetes, Hadoop, and Accumulo
• The platform enables the execution of data-intensive analytics across managed infrastructure in a mission-focused environment
• The ideal candidate is self-motivated, detail-oriented, and able to thrive in a fast-paced team environment while proactively identifying and resolving operational issues
• This is an on-call position and includes Tier 1 through Tier 3 support responsibilities

Primary Responsibilities

• Support the operation, administration, reliability, and availability of cloud-based infrastructure and platform services
• Provide Tier 1 through Tier 3 technical support for operational issues affecting users, applications, and infrastructure
• Troubleshoot and resolve complex system, application, networking, and infrastructure issues within Linux environments
• Monitor system health, availability, performance, and operational status
• Support distributed computing technologies including Kubernetes, Hadoop, and Accumulo
• Support containerized applications and services using Docker and Kubernetes
• Develop and maintain automation and administrative scripts using Python, Bash, or similar scripting languages
• Support Hadoop Distributed File System (HDFS) environments
• Use monitoring and observability tools such as Prometheus and Grafana to identify and resolve operational issues
• Support configuration management and automation tools such as Salt and Ansible
• Participate in incident response, root cause analysis, corrective actions, and continuous improvement activities
• Support virtualization, cloud, and hybrid infrastructure environments
• Document troubleshooting procedures, operational processes, system changes, and recurring issues
• Collaborate with developers, system administrators, engineers, and mission stakeholders to maintain reliable and scalable platform operations
• Participate in on-call support and respond to operational issues as required

Required Qualifications

• Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
• A Bachelor’s degree in Computer Science or a related technical field is highly desired and may be considered equivalent to two (2) years of experience
• A Master’s degree in a technical field may be considered equivalent to four (4) years of experience
• Degrees in Mathematics, Information Systems, Engineering, or similar disciplines will be considered technical degrees
• Fourteen (14) years of relevant technical experience
• Strong experience troubleshooting operational issues in Linux environments
• DoD 8570 IAT Level I certification or higher
• Ability to provide Tier 1 through Tier 3 support in a mission-critical environment
• Candidates must possess at least one of the following certifications:
• AWS Certified Developer – Associate
• AWS Certified Solutions Architect – Associate
• AWS Certified Solutions Architect – Professional
• AWS Certified SysOps Administrator – Associate
• Certified Kubernetes Application Developer (CKAD)
• Elastic Certified Engineer
• Elastic Certified Observability Engineer

Desired Qualifications

• Experience with one or more of the following technologies is beneficial:
• Docker
• Kubernetes
• Hadoop
• Apache Accumulo
• Hadoop Distributed File System (HDFS)
• Python
• Bash
• Prometheus
• Grafana
• JIRA
• Salt
• Ansible
• Virtualization technologies
• OpenStack
• Amazon Web Services (AWS)

Exempt hourly position. 11 paid holidays, minimum of 3 weeks PTO, company sponsored group medical plan, company paid dental, vision, life insurance, and STD/LTD plans. Salary is dependent upon the candidate’s experience and qualifications.