Data Analyst (Finance - Inforce Management)

We are looking for a curious and technically skilled Data Analyst to unlock the value hidden within our vast, enterprise-scale policy data. In this role, you will be a critical partner to our Actuarial and business teams, transforming raw data on modern platforms into the strategic insights that enhance customer value, improve business performance, and shape key financial reporting.

Responsibilities:

1. Business Intelligence & Reporting

• Design, develop, and automate key performance reports and insightful dashboards for business stakeholders, ensuring data accuracy and governance.
• Champion process modernization by identifying manual, Excel-driven workflows and re-engineering them into automated, scalable solutions using Python.
• Partner with IT to maintain and enhance critical enterprise data marts, acting as a subject matter expert on data structure and availability for the division.

2. Inforce Portfolio Analysis & Modeling

• Develop end-to-end data solutions, from extraction to visualization in Power BI, that empower business teams to monitor the performance of our inforce portfolio.
• Apply statistical and machine learning techniques (e.g., clustering, regression) to build segmentation and predictive models that identify distinct policyholder groups and forecast behavior.
• Translate complex analytical findings and model outputs into clear, compelling visualizations and strategic recommendations for targeted retention and cross-sell initiatives.

3. Data Enablement & Ad-Hoc Analysis

• Serve as a dedicated data partner for the Actuarial and Finance teams, providing timely and accurate data sets for their complex modeling and analysis.
• Respond to high-priority business questions with speed and precision, delivering clear, data-driven insights that support strategic decision-making.
• Collaborate on cross-functional projects, providing the analytical support to explore new business opportunities and solve challenging problems.

Qualifications:

• 2+ years of hands-on professional experience as a Data Analyst, gained within a large-scale corporate data or analytics function.
• Excellent SQL skills for querying complex, enterprise-level databases.
• Strong proficiency in Python is essential for data manipulation, automation, and analysis (e.g., pandas, NumPy).
• Demonstrable experience building insightful, interactive dashboards in Power BI.
• Experience with modern data platforms like Databricks and data preparation tools like Alteryx is highly desirable.
• Familiarity with cloud platforms (Azure, AWS) is a strong plus.
• Graduate or advanced degree in a quantitative field.

Who You Are:

• You are a builder and a problem-solver, naturally driven to automate processes and find better, more efficient ways of working.
• You have a deep curiosity and thrive on translating ambiguous business questions into a concrete analysis plan.
• You are looking for a role with impact and challenge, where you can see your analytical work directly influence business strategy and take your skills to the next level.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).