Salesforce Sales Cloud and Marketing Cloud Developer

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As a Salesforce Sales Cloud and Marketing Cloud Developer, you will be responsible for developing and supporting multi-channel marketing campaigns, automation solutions, and Salesforce platform capabilities across Sales Cloud, Marketing Cloud, Service Cloud, and CRM Analytics. Your role will combine hands-on development with technical liaison responsibilities, supporting business and vendor teams, translating requirements into scalable solutions, and ensuring reliable operations within agreed service windows and support processes.

Your project

You will join a Salesforce support project focused on Sales Cloud, Marketing Cloud, Service Cloud, and CRM Analytics in a large-scale enterprise environment. The team supports campaign execution, automation, data management, analytics, integrations, and vendor coordination while ensuring platform stability across a 12-hour service window and rotational on-call model.

Your tasks

• developing and maintaining Salesforce Sales Cloud and Marketing Cloud solutions, including campaign automation, personalization logic, and platform configuration;

• working hands-on with Email Studio, Journey Builder, Automation Studio, Contact Builder, CRM Analytics, and selected Service Cloud support processes;

• building data-driven solutions using Apex, AMPscript, SSJS, SQL queries, APIs, and Salesforce CLI for deployment and operational support;

• translating marketing and business requirements into technical solutions while collaborating with marketing teams, analysts, testers, vendors, and the project team;

• configuring data extensions, audience segmentation, A/B testing, campaign performance analytics, and automation improvements aligned with best practices;

• providing Salesforce support, handling incidents and problem tickets, and acting as a technical liaison with vendors for platform-related topics;

• working within a 12-hour service window, 07:00–19:00 UK time / 08:00–20:00 CET, and participating in rotational on-call support;

• performing 100% office-based work from the Gdańsk / Wrocław office, 5 days per week. 

Your profile

• 2–3 years of hands-on experience in Salesforce Sales Cloud and Marketing Cloud development;

• strong practical knowledge of Marketing Cloud modules: Email Studio, Journey Builder, Automation Studio, and Contact Builder;

• proficiency in Apex, CRM Analytics, Salesforce CLI, SQL queries, and Salesforce platform development best practices;

• experience with AMPscript, SSJS, REST/SOAP APIs, and integrations supporting data management and campaign personalization;

• experience with data extensions, audience segmentation, A/B testing, campaign performance analytics, and data governance standards;

• ability to collaborate with marketing and business teams, vendors, and technical stakeholders in Agile-driven delivery and support environments;

• communicative English skills and readiness to work in a 100% office-based model within the required service window;

• readiness to participate in a rotational on-call support schedule and support operational continuity for Salesforce services.

What You'll love about working here?

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.

• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com