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Nexthire

Travclan- QA Engineer with L1 Technical Support

Nexthire New Delhi, India

Staffing and Recruiting · 2-10 employees

19 h ago
qa Mid (2-5 yrs) Full-time India
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About the role

The QA Engineer will perform manual testing on web and mobile applications, including regression and feature testing on live releases. Additionally, the role involves providing L1 technical support, troubleshooting, and communicating with clients.

What they look for

Manual testing Web application testing Mobile application testing Regression testing Feature testing API testing Postman JMeter Selenium Python Jira Freshdesk Zendesk Technical support Troubleshooting

Requirements

Candidates must have 2-3 years of experience in manual testing, API testing with Postman, and strong English communication skills. Preferred qualifications include experience with automation tools like Selenium, performance testing, and domain knowledge in travel or e-commerce.

Full description

Role: QA Engineer with L1 Technical Support (includes QA testing, troubleshooting/system support, and occasional client communication)

Experience: 2–3 years

Mandatory (candidate must meet all):

- Manual testing experience across both web and mobile applications

- Regression and feature testing on live product releases

- API testing using Postman

- Clear verbal and written English communication (role is client-facing and support-oriented)

Preferred (added advantage — please highlight if present):

- Performance/load testing exposure (JMeter)

- Test automation using Selenium

- Basic programming, Python preferred

- Prior L1 technical support / troubleshooting or ticketing tool experience (Jira, Freshdesk, Zendesk, etc.)

- Domain experience in Travel or Ecommerce (strong plus)

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