Product Manager - Lending Product - Vice President

You are passionate about shaping the future of digital lending experiences and driving product innovation at scale. As a Vice President Product Manager, you will lead the strategy, design, and delivery of client-facing lending solutions that transform complex processes into seamless digital experiences. You will drive end-to-end workflow modernization and straight-through processing (STP) across the lending lifecycle, enabling faster credit decisions, improved client satisfaction, operational efficiency, and scalable growth.

With a strong commitment to client experience, scalability, resiliency, and operational excellence, you will collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations and creates measurable business value.

Job responsibilities

• Define and execute the product vision, strategy, and roadmap for digital lending products and client-facing application.

• Lead the digitization and process transformation of complex lending and credit origination processes.

• Drive end-to-end (E2E) workflow modernization and straight-through processing (STP) initiatives to reduce manual touchpoints and improve efficiency.

• Own and prioritize the product backlog, balancing customer needs, business value, risk, and technology investments.

• Partner with cross-functional teams to design and deliver intuitive, scalable, and compliant digital solutions.

• Leverage data, customer insights, and market research to identify innovation opportunities and drive product decisions.

• Establish and monitor key success metrics, including client adoption, digital engagement, STP rates, turnaround times, operational efficiency, risk posture, and platform reliability.

• Lead product delivery from ideation through launch and continuous optimization, ensuring alignment across stakeholders and measurable business outcomes.

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Required Qualifications, Capabilities, and Skills

• 8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a related domain.

• Proven experience leading complex products and strategic initiatives through the full product lifecycle.

• Experience building client-facing applications, digital servicing platforms, and self-service capabilities.

• Demonstrated success simplifying, digitizing, and automating complex business processes and workflows.

• Experience driving process transformation, workflow modernization, and straight-through processing initiatives.

• Strong understanding of Agile delivery, product strategy, data analytics, user-centered design, and platform scalability.

• Exceptional stakeholder management, communication, and leadership skills within highly matrixed organizations.

Preferred Qualifications, Capabilities, and Skills

• Experience in Corporate Banking, Commercial Banking, Credit Origination, Lending Operations, or Financial Services.

• Knowledge of digital lending platforms, workflow orchestration, automation technologies, and straight-through processing solutions.

• Experience leading large-scale modernization and transformation programs.

• Familiarity with AI-enabled workflows, intelligent decisioning, and digital process optimization solutions.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.