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DAZN

Salesforce Administrator

DAZN India

Spectator Sports · 1,001-5,000 employees

13 h ago
salesforce Mid (2-5 yrs) Full-time India
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About the role

The Salesforce Administrator will manage day-to-day CRM operations, including user configuration, data integrity, and system performance monitoring. They will also collaborate with cross-functional teams to implement solutions and provide training to enhance user adoption.

What they look for

Salesforce Administration CRM Management User Setup Data Integrity Reporting Dashboards Salesforce Lightning Workflow Configuration Validation Rules System Troubleshooting End-user Training Sales Cloud Service Cloud Marketing Cloud AppExchange API

Requirements

Candidates must have 3–5 years of hands-on Salesforce administration experience and strong knowledge of configuration, reporting, and data management. A bachelor's degree in a related field and a Salesforce Administrator certification are preferred.

Full description

Salesforce Administrator

Department: 73-436 - Customer Services - CoE

Employment Type: Permanent - Full Time

Location: India - Hyderabad

Reporting To: Amit Juyal

Description

Overview

We are seeking a proactive and detail-oriented Salesforce Administrator with 3–5 years of hands-on experience in managing, configuring, and optimizing Salesforce environments. The ideal candidate will ensure smooth CRM operations, support business users, and drive process improvements through Salesforce best practices.

Key Responsibilities

  • Manage day-to-day administration of Salesforce, including user setup, profiles, roles, and permissions.
  • Configure and customize objects, fields, workflows, validation rules, and page layouts.
  • Maintain data integrity through regular audits, deduplication, and data cleansing.
  • Develop and maintain reports and dashboards to support business decision-making.
  • Collaborate with cross-functional teams to gather requirements and implement solutions.
  • Provide end-user training and support to enhance adoption and efficiency.
  • Monitor system performance and troubleshoot issues proactively.
  • Assist in Salesforce upgrades, releases, and integration projects.

Skills, Knowledge & Expertise

  • 3–5 years of Salesforce Administration experience.
  • Strong knowledge of Salesforce configuration (objects, workflows, validation rules, reports, dashboards).
  • Experience with data management and security controls.
  • Familiarity with Salesforce Lightning Experience.
  • Excellent problem-solving and communication skills.
  • Ability to work with stakeholders across departments.

Preferred Skills and Qualifications

  • Salesforce Administrator Certification (ADM 201).
  • Exposure to Salesforce integrations (API, middleware tools).
  • Knowledge of Sales Cloud, Service Cloud, or Marketing Cloud.
  • Experience with third-party applications from AppExchange.
  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Salesforce Certified Administrator preferred.

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