Data Operations Analyst

Entity:

Finance Job Family Group:

Finance Group Job Description:

About bp

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need talent to pursue opportunities, motivated by elite insight and expertise. We’re always aspiring for more digital solutions, balanced outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company!

At bp, we’re reimagining energy for people and our planet. We have a bold ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new Finance Business Technology (FBT) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the FBT centre will drive cutting-edge digital solutions and agile ways of working.

Key Accountabilities and challenges

• Provide day-to-day support for SAP MDG processes, including data creation, updates, and governance workflows
• Act as a point of contact for business users regarding MDG-related queries and issues
• Provide guidance on CR creation, approvals, and data governance processes
• Collaborate with cross-functional teams such as Procurement, Finance, and Supplier Support to resolve business-critical issues
• Analyze and resolve issues related to Change Requests (CRs), including submission errors and workflow failures
• Monitor and troubleshoot IDOC failures and integration issues impacting master data processing
• Investigate and resolve data-related issues impacting business processes (e.g., payment issues, vendor changes, master data inconsistencies)
• Perform root cause analysis using system logs, CR logs, and transaction data
• Coordinate with technical teams for complex defect resolution
• Support UAT testing

Essential Education & Experience

• Bachelor’s degree in computer Science, IT, Accounting.

• Minimum of 4 - 6 years of experience managing a client-service oriented function with experience in SAP

MDG Functional area

• Sound experience in SAP ERP and SAP MDG.
• Experience of working cross culturally and in an international environment
• Ability to communicate and influence across different levels in the organisation
• Engaging and collaborative way of working
• Resilient and experienced in working in multi-faceted environment
• SAP MDG Certification preferred.

Mindsets

• Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to

improve and digitize process delivery; Adheres to safe and ethical work practices

• Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and

collaborates to achieve results

• Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and

improvement of digital solutions to benefit customers

• Effortless customer experiences - Understands customer needs and delivers digital seamless self-service

customer experiences

• Digital first - Applies creative digital solutions to solve problems

Key Competencies

• Operational Excellence - Has a sound understanding of process and workflow streamlining, problem

resolution and change management

• Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities.

Identifies potential new or emerging risks / threats and implements mitigation plans

• Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
• Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
• Analytical Thinking - Systematically breaks down a complex problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired

information

• Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of

factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights

• Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new ideas, projects and opportunities.

Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the stakeholder. Knows when and how to use the chain of command.

• Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using

a combination of logic and experience to make decisions and tackle problems

• Relationship Management - Establishes and manages relationships with peers and internal business

partners to achieve results

• Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently

Why join our team?

At bp, we provide the following environment & benefits to you:

• Life & health insurance, medical care package

• Flexible working schedule

• Opportunity to build up long term career path and develop your skills with wide range of learning options

• Family friendly workplace e.g.: parental leave, bereavement and compassionate leave

• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

• Possibility to join our social communities and networks

If this role attracts you, apply now!

A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued! Possibility to join our social communities and networks - Learning opportunities and other development opportunities to craft your career path. Life and health insurance, medical care package and many other benefits. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role Relocation Assistance:

This role is eligible for relocation within country Remote Type:

This position is a hybrid of office/remote working Skills:

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.